I'm having the same problem with my 2012 Journey. The dealer replaced my cruise control switch once, but I've been telling them for months it's not working again but they won't believe me. Once in a blue moon I can get the cruise control to turn on, then the cancel button won't work. I think my dealer is waiting for the warrantee to run out so I have to pay for it. I also told them over a year ago that my clock keeps gaining time, again they "don't have the disc to fix it". I'm thinking my next car is not going to be a Dodge/Chrysler product.