Meham09

Has anyone had trouble with their uconnect? I have a 2012 Journey AWD, RT. I just purchased this vehicle used from my dodge dealer. The Uconnect worked for about a week, then quit, I was told to disconnect the negative cable to reset it, I did that and it worked for about 2 days. When I tried to use it again it said it was loading...it has said that each time I try to use it...Any Ideas?