THE DEALER UPDATED THE FLASH A COUPLE WEEKS AGO. EVERYTHING WAS FINALLY WORKING AGAIN. NOW EVERY TIME I PRESS THE PHONE BUTTON IT SAYS PLEASE TRY AGAIN. AFTER TWO TRIPS TO VERIZON AND ONE TO THE CAR DEALER I AM FED UP. I AM GOING AWAY AND I NEED THIS COMMANd TO WORK. ANY HELP?