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DJgirl

Journey Member
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About DJgirl

Profile Information

  • Region
    U.S. Great Lakes
  • Journey's Year
    2013
  1. The dealer asked me to stop back in. As I suspected they didnt locate the ones that were taken off, so we have nothing to compare them to. Waiting on their final verdict.
  2. The calipers were covered under my maximum lifetime warranty. I paid just over $1400
  3. So, not only do I feel confident that they put the wrong brakes on, now I'm thinking I paid way to much for it. The service advisor didn't call me back yesterday and I was so buy at work I never got a chance to track him now. I'll be doing that later this morning. So, I had my oil changed and the service advisor told me that I needed to have brakes done. Based on the mileage, I figured that was coming. They noted on my invoice for the oil change that the front and rear break pads at 2mm and calipers locking up. I scheduled an appointment for a few days later. The invoice for the brakes shows the following (I'll try to attach pictures of invoice for confirmation, but phone is acting up.) I've included the part # where applicable. Job 1 $675 - Brake Diagnostics $448.85 - parts *2AMV9712AA - Brake Rotor at $141.20 total for for 2 *2AMV3163AA - Front Disc Brake Pad Kit - $96.20 *2AMV4526AA - Rear Disc Brake Pad Kit - $77.25 *2AMV9713AA - Brake Rotor at $134.20 total for 2 ($100) - deduction $1,023.85 - Subtotal for job 1 Job 2 $138 - Flushed complete braking fluid system $51.95 - SELTEC - DOT 4 brake fluid $189.95 - Total for job 2 Job 3 $0 - replaced calipers (Warranty) *68144160AA - Disc Brake Caliper *68144161AA - Disc Brake Caliper *68159524AA - Disc Brake Caliper *68159525AA - Disc Brake Caliper Job 4 $0 - Rental Car $35 a day plus tax (says charged to warranty but I think dealer ate this as my rental car allowance warranty ended at 100K) $24.92 - Shop supplies $813 - Total labor $500.80 - Total parts (75.08) - Misc charges ($100 credit on job 1) and $24.92 charge on job 4 $100 - Deductible on Mopar Maximum Lifetime Warranty $91.97 - Sales tax $1,430.69 - Total I paid Thanks for all of the advice. I'll be contacting dealer shortly.
  4. The calipers were covered under my maximum lifetime warranty. I paid just over $1400
  5. Thank you everyone for the responses. The dealer is trying to track down what they took off from their recycler, but I'm not holding my breath there. The Parts department is saying that they ordered the parts by vin and it shows that they are the correct OE parts. They did replace everything including calipers, pads, etc. They've also ordered another set of rotors with the same # to see if maybe wrong parts were sent (but I think that would mean all the other parts where wrong.) I'm not confident that this will be resolved to my satisfaction. I should get hear something in the morning. I didn't think to take a before picture as it never occurred to me that something else would be put on. I'm the original owner and put 117,000 miles on the OE brakes. Thanks again. I'll keep you posted.
  6. I just had new brakes put on by a local Dodge dealer and when I got home, I realized they used the smaller brakes. I had huge ones that had minimal clearance between the rotor and wheel and new ones have almost 3 inches. Looking for part numbers for the large rotors so I can have all the info when I call Dealer tomorrow (closed by time I noticed the smaller size.) Thanks!!
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