Hi.. I too was feeling hard shifts but when i would put it into gear..it felt like the whole engine was going to fall... then i kept hearing a noise thru the radio as i would accelerate etc. I took it to the dealer to have the extended warranty service on the front rotors (had to pay a $100 deductible fee) cause I was just over 12,000 miles. I told them to check the transmission and sure enough they said that i needed a new transmission. WOW....
Journey SXT 2010