JourneyDad16

So I have a 2016 journey sxt and read that unless you pay for the upgrade Bluetooth option you don't have it. So going forward mine doesn't have Bluetooth and I've been searching for why something that seems so simple and logical it's working the usb or the auxiliary connection is not working. The aux gives no option to push other then the source button and audio for equalizer and balance option n speed adj for volume control. The usb says error and allows no buttons to work Browse, Play, info, more.. only source button works to switch back to aux 😤 any tips/ ideas are humbly welcomed thanks