bramfrank
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Everything posted by bramfrank
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There isn't, and for good reason. If the FOB sensor should fail while the vehicle is underway the car would shut down, potentially endangering the occupants. So if you get out of your vehicle with the engine running and you drop the FOB or someone drives away without you the vehicle will chime and post a message about the FOB not being detected or out of the vehicle to warn the driver, but it will not shut down.
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Georges; Bienvenue au groupe Malheureusement, ce n'est pas si simple que ca. Il faut d'autres pièces nécessaires; - Miroir gradable avec micros. - Boutons dans le volant - Quelques ensembles de câbles pour brancher les pièces - Possiblement besoin d'un nouveau clockspring pour le volant Il est également possible que le concessionnaire doit programmer la voiture pour que tout fonctionne. Pour autant que je sache, personne n'a ajouté avec succès Bluetooth usine à leur Dodge. Peut-être que vous serez le premier?
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TPMS sensors in 2011 and later Journeys (can't speak for older ones) do not need to be programmed - they are auto-learned.
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Evic issues - voice command
bramfrank replied to brunosoares's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
I would try a cold system restart. Disconnect the wire coming from the negative battery terminal (where it bolts to the firewall) and leave it off for about 30 minutes. After the 30 minutes have elapsed reconnect it and tighten the bolt and see if it helps. -
What vehicle is that photo from? Because it certainly isn't from a Journey. And your BT issue is likely the module itself, unless you've blown the USB controller. Simple enough to tell . . . if you can play MP3s from a USB key while the BT is loading then it is most likely the module. The module is located under the dash, above the steering column. You can buy modules for about $300 IIRC
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You could just go to the dealer. No charge since the vehicle is still covered by the warranty. Less trouble than hunting down files and doing the work yourself . . . . . you can always do that later, when the repair would cost you money. And, if you plan to keep it, an extended FACTORY warranty is likely a reasonable investment. Electronics in the vehicle make it expensive to repair.
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Clear out the drain tubes . . . that's a maintenance issue, rather than design related. If you get crud blocking a drain pipe the water has to go somewhere. Every sunroof equipped vehicle has the same issue. Rather than blacklisting Dodge, don't buy sunroof-equipped vehicles if you aren't willing to maintain them properly and don't wish to suffer the consequences.
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After poking around on the Internet for a while I found reference to your software version - your radio came out of a 2011 vehicle - if someone with a 2011 and the 8.4 inch display and nav provides you with their VIN (you can often find VINs on the web listed with vehicles for sale) you can use that one to look for the latest updates. The key is that you have a CTP2012 radio
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Radio Sound Problem
bramfrank replied to DHP's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
There was a update for this problem - ask a local dealer to look it up and see if the fix was applied to your vehicle. -
HIR headlights
bramfrank replied to xcaliber81's topic in Glass, Lighting, Mirrors, Sun Roofs & Wipers
This is what you need: http://store.candlepower.com/hirsponeseto.html I have no idea if they offer an HIR bulb in the fog format, but it doesn't matter since the color temperature of HIRs is the same as halogen bulbs. -
It will cover the replacement. But this should come as no surprise. You should note that since you live in Quebec, you can sue in small claims court for the cost of a radio (you'd have to buy it, then sue) even if the warranty expires. You have the right to have the unit work for a 'reasonable amount of time' and just because the manufacturer says the warranty expired doesn't mean he isn't obligated to replace the radio for free . . . . with threads like this one you will win in court AND you will probably break the failure cycle. Your radio fails because FCA is putting units that have previously failed into your vehicle. MY radio has never failed (I may be tempting fate by saying this, of course), and probably a large majority of owner's radios have never failed. But those who own vehicles where the radios have failed seem to repeat the problem on a regular basis . . . . . Read a couple of my recent posts in this thread if you want to see more about the issue.
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Can't Unlock Maps
bramfrank replied to lanc747's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
I am in total agreement about the DMCA violations that would be required for you to get your unit running by yourself. But this is not the 6th year of issues with the unit. The first two iterations of the system did not suffer any significant issues. This pretty much started halfway through the 2013 model year which is why the R65 recall didn't go back to 2011 - then again the recall only went through to 2015 and they certainly haven't resolved the problem, nor have they covered the earlier affected units (2013-2014). The real barrier to FCA making an investment in resolving the issue is probably that for the past couple of years only the Journey uses the RB5 - it is a budget, low profit product line that is supposed to be end of life at the end of this model year - maybe they figure they can tough it out and avoid spending the many, many hundreds of thousands of dollars it would cost to integrate the 8.4A platform into the existing Journey and then the hundreds of millions they would be hit for all the units they'd have to replace (including the ones that don't act up) in all of the older platforms beyond the Journey (Dart/Challenger/300) were it has been used. Again, however, the REAL problem is that some percentage of their radios are subject to the problem. They have not figured out what the problem is. They appear to be unwilling to swap out defective units for new ones, but instead recycle defective ones that have simply been reloaded without anything else having been done - that's pretty much the definition of insanity . . . . and also like I wrote, those people wh have been inconvenienced more than once should be compensated. For the life of me I have no idea why they don't install brand new TGMs, rather than unrepaired defective ones (what they call 'refurbished') into vehicles. That is simply pissing people off for no good reason. Given the mileage you drive, that lifetime warranty seems more and more like a reasonable investment to me. -
Can't Unlock Maps
bramfrank replied to lanc747's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
You do realise you can resuscitate the unit yourself, right? -
Can't Unlock Maps
bramfrank replied to lanc747's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
Among the hats I've worn, product manager was one. I agree with your apparent concern about FCA's handling of the 'can't unlock maps' situation. However, setting aside the concern about the reliability of the product in some vehicles, just what is it that FCA claims it does that you think it doesn't? Because reliability has nothing to do with feature claims. Unfortunately as far as I know there isn't a preventative fix for those units that do go down - I have no idea how many resources Panasonic, Garmin or FCA have put into trying to determine the root cause, but I suspect it is most probably associated with the GPS board inside the unit. That board can't cost more than $50 to manufacture. I have no idea why they don't just swap those boards for new ones in a batch of returned short lived ones and monitor the situation for 3 months or so to see if that resolves the issue, and if it does, then implement the fix as a proper recall (maybe they have? They haven't said) - or, since there's no point inconveniencing customers whose radios are working properly, simply send a letter to RB5 owners extending their warranties and swap out the failed units for properly repaired ones if/when they do fail (the concept of waiting for a unit to fail provides the same level of inconvenience, but if the unit in your car never fails, why spend the time having it changed?). Noting that YOUR unit may have failed, mine hasn't and neither do the majority of units out there, so a massive swap-out is likely to be both expensive and time consuming (for both the company and those owners who may not be subject to the problem). As you know from reading what I wrote, the issue for people with units that DO fail is that instead of trashing or repairing the ones that are susceptible to whatever the fault is, they simply reset them and put them back out in the field. That's a policy issue, not one of function. And for THAT victims of the failures have good reason to complain. That the company simply puts known-to-be defective units into client's vehicles is almost fraudulent and those people who have been inconvenienced more than once should be compensated. -
Can't Unlock Maps
bramfrank replied to lanc747's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
Out of pocket cost to replace a TGM with a brand new one is on the order of $1,800 (list is about $2,200, but every parts department will sell it for less). Time to replace is about 10 minutes. Your dealer will *NOT* install a brand new TGM in your vehicle unless you ask him to and are willing to pay; he will, however install a 'remanufactured' one and take your old one back in trade; what he would charge is an unknown to me, since I have never and will never have to pay to resolve the 'can't unlock maps' problem. As to failing annually? There is no clock on it. Some units fail quickly; some after a year or two; others never again. And I don't know what the percentage of affected units is, but while not insignificant, it is by no means in the majority - mine, for example has not caused problems. I believe that older units (there have been three versions, the latest of which appeared at some point in the 2013 model year) did not suffer from the problem at all (mine is the latest version). What IS a problem is that as I described, a percentage of the current version, Nav-equipped TGMs have problems with memory corruption. Not all, but some. Unfortunately the cause of the problem has never been properly determined; FCA *believed* that they found the problem with the TGM when the released the CTP16 firmware for the navigator. Time has proved that they didn't, since units that underwent the R65 recall continue to fail and we now have a CTP17 release in the field. The real problem is that the percentage of owners with TGMs with issues is made to suffer from recurring problems because when the owner of a vehicle with a susceptible unit suffers a problem FCA's response is to swap it out for a refurbished unit, one that had previously suffered the problem and has simply been reloaded with the same firmware that caused the unit to fail in the first place - and it is my belief that it doesn't matter WHAT firmware they install, that the problem is in hardware, which, under certain circumstances can glitch and corrupt the onboard file system . . . . . and by cycling the susceptible units through their replacement inventory all they are doing is putting highly susceptible units into vehicles to replace those that have already become defective. If you suffered the problem and FCA 'resolved' it for you, they are replacing your unit with another that is susceptible to and will likely suffer the same problem, never actually resolving the conditions that lead to the failure in the first place. but if you have a "good" unit, then you are not likely to have that first failure that takes you down the rabbit hole. Then; What of people like me who went out and spent money on units by buying them aftermarket; Do those who bought their own get to participate, since their situation is a bit different?; FCA will tell those people that those radios don't qualify for warranties even though FCA got paid for them by the radio's original owners and obviously they contain the same defect . . . . . . . So if you'd like to fight the fight feel free. But you will still need to have accurate information, including such things as the costs, failure rates, impact on lifestyle and such - you can ask FCA for them, of course. Or you can simply reload your unit and move on. I just noticed that your vehicle is one year and 17 (I guess a few more by now) days old. Where is your warranty? If you are a high mileage driver I again refer to the possibility you had to buy a lifetime warranty which, given the inherent complexities of modern vehicles likely would have been a prudent investment . . . . . but that ship has sailed. Note though, that because mileage shouldn't be a factor in the life of the TGM, you may well have a valid 'fair use' claim you can use in small claims court. -
Can't Unlock Maps
bramfrank replied to lanc747's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
Sorry, but it works EXACTLY as advertised. It delivers mapping, navigation and, if you subscribe to it; traffic. And if you paid $3,000 for it you got ripped off. (I HAVE paid $3,000 AND MORE for computers, by the way, but then that's part of my business). The Navigation is part of a package that adds $1295 at retail to the price of a vehicle and INCLUDES Automatic 3 zone air conditioning, the ParkAlert system and backup camera if you are in the US, which you are. And the unit has NOT been rendered useless, per se, since the TGM does a heck of a lot more than just run the navigation subsystem. And it isn't 'the feature' that suffers the problem, it is the TGM hardware, and only that circuit board which has navigation. And at this point in time the only vehicle being produced with that hardware is the Journey - and they will not change until the redesigned vehicle is released, supposedly for 2018. The only affected subsystem in the hardware package is the navigation component itself, which is actually quite simple to put back into service. It is just that FCA has decided that THEIR procedure will be to swap the unit with a refurbished one and to then simply reinitialise the removed one and put it into replacement inventory, which is like the old TV repairmen of old who would show up at your home and start replacing tubes from top left to bottom right until the set came back to life. The problem was, however that he eventually ended up with a case full of marginal, used tubes and eventually it didn't make any difference, since at that point all his tubes wouldn't bring the set back to life. I don't disagree about the fact that there's a problem with the design; but it isn't something that the NHTSA will get involved with because it has nothing to do with safety, so you *might* start a class action lawsuit and end up with an extended warranty. But not if you go in with the wrong information. -
Can't Unlock Maps
bramfrank replied to lanc747's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
But it does work as advertised. It just suffers from periodic memory corruption, and it crashes a whole lot less often than any computer I've ever owned. How about a class action lawsuit against computer manufacturers?. -
Can't Unlock Maps
bramfrank replied to lanc747's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
What's the NBC? As to the warranty, in many jurisdictions the law doesn't allow manufacturers to apply hard limits to warranties and this issue is a clear design defect - depending where you live, you may well be able to get your state's consumer affairs people to force the matter with FCA. In any case, you probably would have been well recommended to purchase a lifetime warranty from FCA, given the complexities in today's vehicles and dealers' general inability to accurately diagnose and repair gremlins. -
8.4/RE2 to 8.4N/RB5
bramfrank replied to Journey//'s topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
If you have an RE2 you can plug in an RB5. You would need to transfer any Sirius subscription to the new radio. The DVD can be enabled by installing a device called a 'lockpick' that fools the vehicle into thinking it isn't in gear and rolling. -
VOICE RECOGNITION NOT WORKING
bramfrank replied to Mira's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
I've never encountered the error before, but if I had to guess, I'd suspect the BT Module. Voice recognition is implemented in that. -
Installing updates issue
bramfrank replied to ZXBoy's topic in Audio, Infotainment Navigation, MyGig, UConnect, etc.
Does the USB port light up? Is it plugged into the proper connector at the back of the TGM? If yes, then put some music onto the USB and see if the radio sees it. And uConnect will absolutely not help you bypass the copyright protection system. If you want your dealer to update the radio or if you want to uConnect to support you, you are going to have to buy your maps through the proper channels. You have a 2013 R/T according to your profile. What version of the radio do you have? Different versions require different map sets and have different update procedures. -
Were you having problems before you did the flash? Did you check to see what was fixed by the new release? There's a saying we use in the high tech world; 'if it ain't broke, don't fix it'. You CAN roll back the radio firmware by reflashing it with the version you had before. I have copies of the last few firmware versions for the rev-3 hardware - what year is your Journey? What firmware did you install? The Journey is an older design and so is it's entertainment system. They can't install the new and it has little to do with the wiring and lots to do with integration with the vehicle's computers. You won't see anything major changing with the RE2/RB5, but the 8.4A will get a big facelift - but we don't have the 8.4A. As to you not being able to make calls with your phone. Delete the phone and from uConnect and delete uConnect from the phone and then try to re-pair it. Unfortunately Apple's last 2 operating system releases do not implement the BT profiles properly and to be fair, it was actually Apple that broke the system, not uconnect.