capnhowdy21

Thanks for looking in to it. It is as Armedegga says, part of the problem is the lack of answers. I've calmed down considerably on the issue, partly because I found out that not many phones support the reading of text messages through the speaker(which is largely what I wanted from this.) I do want to reiterate what I told customer assistance in stating that I really do enjoy my new Journey and it was only this one small feature that was an issue. I don't want to let this ruin the whole car for me. It is just upsetting that we may have to deal with a less then ideal solution for something we thought we had. But to be fair, I have not seen the solution, it may exceed my expectations.

I'm in the same boat as many of you. I bought a 2011 Journey Mainstreet last week thinking it had the Voice command module in it, since the brochure says it is standard with the 8.4 uConnect system. I've also been in contact with a dealer(not the one I got the car from) and customer assistance. Customer assistance has been next to useless. The dealer thinks the part should be ready soon. However he seems to think that it won't have steering wheel buttons, and they will have to run a wire for the mic(hes not sure where the mic will be yet). The mic is normally in the mirror. I for one amy very dissapointed in the sound of this solution. I did not purchase a brand new car to get some wires or dongles hanging all over the place. I also don't understand why we can't get the parts from the factory. I recommend everyone emails chrysler/dodge customer assistance about this to try and get the issue raised to a priority.