MBFoley

This is the service bulletin that needs to be installed. Or to check to see if it has been installed. It needs to be done by a Dodge dealer, it does not matter who you bought it from. It is not a Uconnect update. You need to call any Dodge dealer Service Department, give them your Vin # so they can look to see if that update has been done, give the bulletin number to look for. If they have no record of it being installed, then an appointment can be made to have it done. Since there is probably no manufacture warranty left, ask them how much it will cost to get the update, so you'll know ahead. Unless you have purchased an extended Warranty than that may apply.

Well, looky there, I must of been half asleep when I looked at that this morning, didn't see the scroll on the side. LOL. I would like to see an actual picture of this before I bought one though. And yes, correct the branded Frame is not apart of the bracket itself, poor choice of words on my part on previous post. But anyhow, I was looking for a bracket/frame combo like I've seen on the 6 cyl models in the dealer yard. Just a plane bracket serves no purpose for me now that I have holes already for the dealer frame. And for us in states that do still require the front plate, we are stuck with holes anyway we do it.

This bracket you listed is for the 6 cylinder Journeys. I have 2012 SE which is 4 cylinder and the front fascia is different than on the 6 cylinder models. I talked with Managers and parts and service people, and there was not a factory type bracket for my model. And yes, I stood there as they looked through their parts catalog on the computer. I believe that a lot not all mopar vehicles are not shipped with a factory front bracket as dealers will put on there own dealer branded brackets.

I gave up looking for one for my 2012 SE. I Just use the dealer one screwed in to bumper, just got used to it.

Did you find a solution to this? Hubby has everyting installed except that red brake control wire. Thanks, Melissa

Did you get a solution to this? Hubby has everything installed except the red brake wire under the dash. He just can't figure out where to install that one wire. Thanks, Melissa

Just over 7 months since the update and still no problems with the blaring sound. :woohoo: :woohoo: :woohoo:

Hooray!!

I had same problem with my dealership. I had to approach it differently. I called them again and talked with someone different and did not give them my name or vehicle right off, I insisted they look up the TSB that I provided them. (The full TSB # and full description is listed further back in this thread). Once they found it and read it they were ok with getting the update done. It states in the TSB to apply that fix to anyone that has the problem even if it is not attached to your vin #. Good Luck.

It's been just over a month since we got the software update. And so far so good, there have been NO radio blasts.

Just got the call that the update is in. Will have our Journey updated this afternoon.

Thanks to DodgeCares assistance the other day, I called my dealer back and spoke to someone different. And they now have the upgrade on order and should be here in 4 -5 days, but because of the holidays I don't figure before next week. They are suppose to give me a call when it's here. Can't wait, hope this fixes the sound problem like it is suppose to.

Hi DodgeCares, I just called my service Dept. and did not get anywhere. She pulled up my vin # and it shows no new updates and I gave her the TSB and she said she couldn't do anything with that as there's nothing coming up under my vin. She said that she could schedule me for service and see if there was anything they could do for the issue. I told her no, I'm not going to make a trip in and have all these other things checked when all I want is this update. She said it usually takes longer for it to get in the system then when it hits the news, I told her it was not on the news that I had heard this and told her about the forum. I told her I would wait and call next week to see if it is in their system. I tried to talk to the Service Directer, but apparently he was not in. MBFoley

Yes, most definitely. I'll also print this out.

Thanks Dodge Cares, so glad to hear this. I will be calling today to make an appt. Thanks Again, MBFoley