Today I took the Journey in for an alignment at the dealer. Too many times we complain about getting nickeled and dimed for unnessary services. That's one of the reasons why I went to a new dealer this time. As I was waiting in the customer lounge, a older couple came in and sat next to me. After 5-10 minutes one of the young service men came in and informed them that they had brought their vehicle in prematurely for their oil change. He explained that were not due for another 3,000 kilometres. If they wanted he would still change the oil but he didn't want them to spend money on something they didn't need. Needless to say they were quite impressed as was I. They told me they were going through some pretty rough times and had prayed for some good luck. It may be a small thing, but it sure brought a smile to their faces. I emailed the dealer and told them what I had witnessed and congratulated them on the good deed. It's nice to know that there is still some good service being performed at dealerships. Anyone else have a feel good story to share?