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Hi Kathleen, are you still involved with FCA? I have a question for you.
Thanks, Adam
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Hi Adam,
Yes, I'm still with FCA Canada. What can I help you with?
Kathleen
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Sorry for the delayed response, I have purchased a 2016 Journey Crossroad from a dealership in newmarket, Ontario. On purchase, I paid extra to have a trailer hitch installed. When they tried to install my hitch, they explained to me that they would have had to trim or cut some of my bumper or fascia for the hitch to fit. I was obviously not ok with cutting anything on a new vehicle. In the end, they told me that Chrysler/Dodge mopar does not have a proper hitch that will mount on a 2016 Dodge Journey Crossroad.
Is this true, and are you aware of this situation?
Thanks
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