Man, I am coming to the conclusion that the AWD system is not really worth the extra problems, money and mileage costs. Our 09 FWD DJ handled the snow arond here like a champ. I will stick with FWD. I would visit another dealer though. And, do yourself a favor, spend $20 and buy a code scanner/reader. One of the biggest rippoffs known today is charging someone to "read the codes". It's not rocket science. My code reader is the best tool in my toolbox.