I am having similar problems with my 2013 Journey Crew. At first, when I started it would say, "No Disc" and I didn't have a disc in the CD player. Then, it would seem to work but at some point I did try to put a CD in and it got stuck. The dealer ended up putting in a new radio and everything worked for about a day and I had to reset my Serius Radio and now have a code to put in somewhere if the battery gets disconnected. Like I said, everything worked for a day and then the UConnect stopped. It just says, "Hands free system loading". I tried connecting my phone using a USB connection but it won't even recognize the USB. I am taking it to the dealer again today and they have said something about there being different modules so they need to probably order another module. I was on vacation and stopped at another dealer (this is under warranty) and they said there is a cliche in software for the system and Dodge has to send a fix. So, I have two different dealers offering two different possibilities. Any suggestions?