My wife's 09 Journey just started doing this. It happened for the first time 3 months ago when we were an hour away at our son's baseball game. It happened then a couple weeks ago. And it did it again yesterday.
In the previous 2 cases after letting it sit for a couple hours it eventually started. However yesterday it did not happen. It sat overnight at my wife's school and I tried starting it again today with no luck.
The dashboard, lights, and radio all turn on, but I only get a click when trying to start. Others have stated to try jiggling the shifter, getting out of the vehicle and locking and unlocking the doors, removing one of the fuses for a few minutes. None of that workes. This vehicle is a piece of junk and completely unreliable.
I called Chrysler Cares helpline. Basically, they don't give two hoots about it. They said they haven't received really any complaints about it. I told them to go on their own website and check the hundreds of peoplw who have had the same problem. They told me, they will only issue a recall if "FORMAL" complaints are made. So I urge everyone to call them and make formal complaints bc this is a much bigger problem than they are acknowledging.
I hope someone from Chrysler/Dodge reads this bc I will never buy one of your piece of junk vehicles again. I will also make sure no family member or friend buys one. You have ruined your reputation by pretending this problem doesn't exist.