2014 Journey SXT Transmission stutter

[Mike D]

Hi all.  New member with a recently purchased 2014 Dodge Journey SXT.  Great SUV so far, but one minor issue that crops up in "stop and go" traffic on the freeway.  Low speeds (5 - 25 mph) transmission stutters when stop/starting with traffic.  At times it will give the car a feeling of shuddering (hard to explain) and once in a while will shift hard into another gear (hard enough to feel the clunk).  The dealer tells me it could be a software issue and wants me to drop it off for a few days to go through it.  I have the 60k drive train warranty but "a few days" without my vehicle is tough to do.  Any thoughts before I give it to the dealer?

[jkeaton]

Widely reported.  Most, if not all do it. We were told "it's normal". Almost 70k later, it still does it sometimes, but I have learned how to adjust my driving habits to minimize it. If you are concerned, take it in. Be sure you can duplicate it. 

[Armando G]

Do the software upgrade they are offering. It helped mine (did not stop it completely), but did make a noticeable difference. I am curious why they are saying a few days, mine was only in for a full day.

[Weldmaster]

check my thread. had similar problem since first year. now Got it fixed: changed solenoid pack, I am really surprised Dodge's quality control or the part supplier's quality control!

Had this kindly issue for 5 and half years and finally broken to left me out of warranty. Thanks for Eagle transmission and Street Brother for help.