rjohnson Posted October 8, 2017 Report Share Posted October 8, 2017 My 2012 Journey RT's uconnect/screen keeps Turning on then locking up after about 3 seconds. Then restarts from black screen about every 3 to 5 minutes. Any help here would be great. Quote Link to comment Share on other sites More sharing options...
bramfrank Posted October 8, 2017 Report Share Posted October 8, 2017 More likely to be the radio than the display, but you ever know. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted October 9, 2017 Official Dodge Support Report Share Posted October 9, 2017 On 10/7/2017 at 9:19 PM, rjohnson said: My 2012 Journey RT's uconnect/screen keeps Turning on then locking up after about 3 seconds. Then restarts from black screen about every 3 to 5 minutes. Any help here would be great. Hi rjohnson, Sorry to hear about this! If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just send us a PM with your VIN and let me know. Andrea Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
John Hooper Posted November 14, 2017 Report Share Posted November 14, 2017 After the 1000s of complaints of uconnect you think didge would finally fix these glitch issues. Most of them have been to the dealerships and spent the 900 dollars for a new radio then it tends to do the same thing. I beleve I will not be purchasing Chrystler products anymore. Quote Link to comment Share on other sites More sharing options...
larryl Posted November 14, 2017 Report Share Posted November 14, 2017 Sadly Chrysler wont care if you dont buy Chrystler products anymore....Good luck with your next vehicle OhareFred 1 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted November 14, 2017 Report Share Posted November 14, 2017 12 hours ago, John Hooper said: After the 1000s of complaints of uconnect you think didge would finally fix these glitch issues. Most of them have been to the dealerships and spent the 900 dollars for a new radio then it tends to do the same thing. I beleve I will not be purchasing Chrystler products anymore. Good luck with your next vehicle! Thanks for being a contributing member of the forum. Quote Link to comment Share on other sites More sharing options...
OhareFred Posted November 14, 2017 Report Share Posted November 14, 2017 Have you tried the good old disconnect the battery for at least 30 mins to reset everything? Seems to work on ALOT of DJ electrical issues. Quote Link to comment Share on other sites More sharing options...
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