eddharris911 Posted November 14, 2017 Report Share Posted November 14, 2017 Hello fellow Journey folk, We have just bought a 2015 Journey FWD Crossroad model, love it for almost everything but it does have a minor niggle that is either me going mental and imagining or a it is a real problem. There is a constant 'stutter' when driving; it is faint but there and can be felt in the seat and pedals. Now, I've had cars for long enough to know it's definitely not bad wheels or tires as I've had wheels replaced twice and tires three times - all perfectly balanced but zero change in drive feel. Plus the feel isn't a typical bad wheel or tire one. I have also had the transmission fluid and filter changed, but again no difference to the drive. It's a strange sensation but hoping someone can identify or has perhaps had something similar. No clunks, sounds, etc. It's almost like a faint misfire if that makes sense? And its present at all speeds, low or high and quite pronounced on smooth flat roads. Any help would be appreciated. Cheers Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 15, 2017 Report Share Posted November 15, 2017 (edited) well since you havent said how long you have had the car( the trans has a learning period on your driving habits)or how many miles are on the speedo, condition of the vehicle. its hard to give advice, i have a 2014 crossroad with about 68k on it and I dont have the problem you describe feeling something thur the pedals or seat i might would suggests brake rotors but only if felt when braking. possible bent wheel or maybe a wheel bearing starting to go bad, what ever you find let us know and good luck .also might could be a bad spark plug i had something like that yrs ago on a caravan drove me crazy as it didnt cause enough trouble till it finally went bad enough to find it... just a thought on the plugs Edited November 15, 2017 by 2late4u jkeaton 1 Quote Link to comment Share on other sites More sharing options...
Ahmedalyasari Posted November 15, 2017 Report Share Posted November 15, 2017 Having same problems on mine and could not find out the cause of it, please let us if you would find the solution for it Quote Link to comment Share on other sites More sharing options...
eddharris911 Posted November 16, 2017 Author Report Share Posted November 16, 2017 (edited) Thanks for the replies. We've had it for 3 months and have put on just under 8k so its not the transmission learning (current mileage is just under 60K). Brakes and tires are brand new so no warping/sticking etc. Same with the suspension components, everything is tight there. No accidents or anything. The dealer checked it out and could feel it, they suggested tires so balanced, for a third time with no change. They then suggested a transmission service so I also had that done. I thought about plugs too but no codes are showing and no lights are on, it accelerates and idles like a champ - would bad plugs or coils always throw a code? I've got a feeling it is transmission or engine related based on the feedback through the drive-train but how do you diagnose that? And ideally before the warranty expires very soon! We thought we'd be able to live with it but it's almost like water torture in that this subtle but constant stutter is slowly eating away at us. I'm thinking of selling it but will take a huge hit so would ideally like to get it resolved. Edited November 16, 2017 by eddharris911 Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 16, 2017 Report Share Posted November 16, 2017 (edited) not always , so is this a dodge dealership you are dealing with or a reg car lot? might be fuel pressure problem or a vacuum leak who knows you wont find the answer here as we cannot see or have knowledge of the problem you need to take it to a qualified garage that you trust good luck... Edited November 16, 2017 by 2late4u Quote Link to comment Share on other sites More sharing options...
eddharris911 Posted November 17, 2017 Author Report Share Posted November 17, 2017 Taken it to two Dodge dealers and they both feel the problem but say this is normal, which is rubbish as I've driven others that are smooth as they should be. I've had lots of luck from forums in the past due to owners sharing possibly common problems, hence posing the question here after the visit to the dealers. 2late4u 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 17, 2017 Report Share Posted November 17, 2017 i would probably change the plugs as i said i once has a caravan that ended up being a bad plug wasn't throwing a code and most of the time it ran ok but then would mess up kind of like a hesitation , sorry dont have any other idea. jkeaton and eddharris911 1 1 Quote Link to comment Share on other sites More sharing options...
eddharris911 Posted November 17, 2017 Author Report Share Posted November 17, 2017 11 hours ago, 2late4u said: i would probably change the plugs as i said i once has a caravan that ended up being a bad plug wasn't throwing a code and most of the time it ran ok but then would mess up kind of like a hesitation , sorry dont have any other idea. Thanks a bunch for this, I may just do this and see what happens through a process of elimination! Cheers, will feedback if it fixes it. 2late4u 1 Quote Link to comment Share on other sites More sharing options...
Ahmedalyasari Posted November 18, 2017 Report Share Posted November 18, 2017 I have changed all plugs and that shudder has gone and car now smooth on driving. In addition, I have noticed a small leak after throllet from the pipe that coming from camshift cover. Quote Link to comment Share on other sites More sharing options...
eddharris911 Posted November 19, 2017 Author Report Share Posted November 19, 2017 11 hours ago, Ahmedalyasari said: I have changed all plugs and that shudder has gone and car now smooth on driving. In addition, I have noticed a small leak after throllet from the pipe that coming from camshift cover. Thanks a bunch for the update, good to hear. Did you get any sort of engine light or changed hoping it would work? I didn't realise it was such an expensive job, mine is still under warranty so wondering how I get it done through that. I did ask the dealer but they said us aren't due yet. What was the exact problem you had? Thanks Quote Link to comment Share on other sites More sharing options...
Ahmedalyasari Posted November 19, 2017 Report Share Posted November 19, 2017 Check light came then gone, 99% of shudder gone, sometimes kind of hard shiffting happed could be needed to reset and delete old errors save on pcm and get it flashed later this week and I will keep you updated but in the meantime the car amizzing on driving. Hope you get yours sorted. OhareFred 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 21, 2017 Report Share Posted November 21, 2017 Stephanie Dodge Social Care Specialist try contacting this person she helps out posters here when she is on line, hope you get help i would try to follow up with getting higher up help with dodge corporate .if the dealership is admitting they see and feel the problem they should be able to get help from the corporate engineers. i had asked my local dealership how much plug change cost and he had told me about $250. i plan on maybe getting my local mech to do it when needs to be done. hope you find out what the problem is. i feel bad for you..... Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted November 21, 2017 Official Dodge Support Report Share Posted November 21, 2017 16 hours ago, eddharris911 said: Geez, I did read the post and geez, wanted to make sure I completely understood before dropping $500 to have the plugs changed. Stay off the thread if it's getting painful for you. For those that aren't as moronic and tried to help, thank you. I did have the plugs changes today but sadly to no avail, which is what the dealer told me before changing. They also checked the driveshaft which seems fine, as do the tires and wheels. They can feel it but can't diagnose it, and that's now two Dodge dealers. They also said a bad torque converter would throw a code but there is zero showing. I still think it is transmission related as there's a hard thump at times when accelerating from a standstill and I believe those two things are related. Hi eddharris911, We would be more than happy to look into this further for you and see if there is any opportunity for us to assist. As 2late4u has suggested, anyone on our Dodge Social Care Team we would be more than happy to offer our support. Just send us a private message with more details. Julie Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
eddharris911 Posted November 21, 2017 Author Report Share Posted November 21, 2017 19 hours ago, 2late4u said: Stephanie Dodge Social Care Specialist try contacting this person she helps out posters here when she is on line, hope you get help i would try to follow up with getting higher up help with dodge corporate .if the dealership is admitting they see and feel the problem they should be able to get help from the corporate engineers. i had asked my local dealership how much plug change cost and he had told me about $250. i plan on maybe getting my local mech to do it when needs to be done. hope you find out what the problem is. i feel bad for you..... Thanks, I feel bad for me too! But seriously, appreciate all the help so far. We do like the Dodge lots other than this on issue which is taking out the fun. Will drop Stephanie a note. Cheers. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted November 21, 2017 Report Share Posted November 21, 2017 Thread cleaned up. Play nice folks. OhareFred and eddharris911 1 1 Quote Link to comment Share on other sites More sharing options...
OhareFred Posted November 21, 2017 Report Share Posted November 21, 2017 Message received........ Happy Thanksgiving all! jkeaton 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 22, 2017 Report Share Posted November 22, 2017 1 hour ago, jkeaton said: Thread cleaned up. Play nice folks. jkeaton it would be great if the dodge care name and what area they serve listed on the forum under a special heading as people to contact in case of difficult problems with dealers and the posters problems jkeaton 1 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted November 22, 2017 Report Share Posted November 22, 2017 @DodgeCares See above. Possible? I'll assist any way I can. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted November 22, 2017 Official Dodge Support Report Share Posted November 22, 2017 3 minutes ago, jkeaton said: @DodgeCares See above. Possible? I'll assist any way I can. This is a great idea! What would you need from us? Here is our typical introduction we use when joining a new forum: We wanted to take a moment to introduce ourselves. Our account, DodgeCares, is monitored by the FCA Social Connect Team which is a facet of FCA’s Customer Care Team. We are here to assist any U.S. customers who have questions or concerns regarding their vehicle. We will frequently reach out on threads we believe we could assist with, but please don’t hesitate to PM us for assistance. Andrea + Julie + Stephanie Dodge Social Care Specialist 2late4u and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted November 22, 2017 Report Share Posted November 22, 2017 7 minutes ago, DodgeCares said: This is a great idea! What would you need from us? Here is our typical introduction we use when joining a new forum: We wanted to take a moment to introduce ourselves. Our account, DodgeCares, is monitored by the FCA Social Connect Team which is a facet of FCA’s Customer Care Team. We are here to assist any U.S. customers who have questions or concerns regarding their vehicle. We will frequently reach out on threads we believe we could assist with, but please don’t hesitate to PM us for assistance. Andrea + Julie + Stephanie Dodge Social Care Specialist I'll contact the admins about creating a section specifically for this. Quote Link to comment Share on other sites More sharing options...
eddharris911 Posted November 22, 2017 Author Report Share Posted November 22, 2017 20 hours ago, OhareFred said: Message received........ Happy Thanksgiving all! Likewise, message received. I think my frustration with what is almost a pretty decent car was showing! Happy thanksgiving to all too OhareFred and jkeaton 1 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 23, 2017 Report Share Posted November 23, 2017 9 hours ago, DodgeCares said: This is a great idea! What would you need from us? Here is our typical introduction we use when joining a new forum: We wanted to take a moment to introduce ourselves. Our account, DodgeCares, is monitored by the FCA Social Connect Team which is a facet of FCA’s Customer Care Team. We are here to assist any U.S. customers who have questions or concerns regarding their vehicle. We will frequently reach out on threads we believe we could assist with, but please don’t hesitate to PM us for assistance. Andrea + Julie + Stephanie Dodge Social Care Specialist this what should be under the forum for those with unresolved dealership repair problems easy to find for thoes who need it Quote Link to comment Share on other sites More sharing options...
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