Joshua Denning Posted November 22, 2017 Report Share Posted November 22, 2017 I have taken my 2017 dodge journey in 3 times with the same problem my head lights flicker.. They tell me they can't find the problem and there is nothing they can do about it. They gave us a 1800 number to call to have someone come out and check our car( this is not true) the only way they will come out is your car has air bag issues or caught fire . Has anyone else have this problem with there car? I can only notice it when no street lights around complete dark and dealer won't give it a recall because not enough people have complained about it, so they say. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted November 22, 2017 Official Dodge Support Report Share Posted November 22, 2017 33 minutes ago, Joshua Denning said: I have taken my 2017 dodge journey in 3 times with the same problem my head lights flicker.. They tell me they can't find the problem and there is nothing they can do about it. They gave us a 1800 number to call to have someone come out and check our car( this is not true) the only way they will come out is your car has air bag issues or caught fire . Has anyone else have this problem with there car? I can only notice it when no street lights around complete dark and dealer won't give it a recall because not enough people have complained about it, so they say. Hi Joshua, There is a TSB on some 2017 Dodge Journeys related to this issue: "NUMBER: 08-097-17 GROUP: 08 - Electrical DATE: September 28, 2017 SUBJECT: Flash: BCM Diagnostic and System Improvements MODELS: 2016 - 2017 (JC) Dodge Journey NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA and EMEA. NOTE: This bulletin applies to vehicles built on or before August 28, 2017 (MDH 0828XX). SYMPTOM/CONDITION: The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb." If you would like to send us a PM with your VIN I'd be happy to check if this update applies to your vehicle! Andrea Dodge Social Care Specialist 2late4u and jkeaton 1 1 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted November 22, 2017 Report Share Posted November 22, 2017 Have seen a few people complain about that issue. Don't have a solution. Good luck! 2late4u 1 Quote Link to comment Share on other sites More sharing options...
Steven Harshbarger Posted December 13, 2017 Report Share Posted December 13, 2017 I just had this software update applied. I'll report back if there's any change tonight. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.