Kelly19 Posted December 5, 2017 Report Share Posted December 5, 2017 I have a 2014 Dodge Journey and just within the last two weeks or so my bluetooth is not working. When I click on the phone icon the screen just freezes and won't allow me to connect a phone it just says please wait and never changes. If i go into settings and try and access the phone settings it doesn't do anything either. Anyway to fix this? Quote Link to comment Share on other sites More sharing options...
2late4u Posted December 5, 2017 Report Share Posted December 5, 2017 check to see if their is a service bulletin on it both my daughters jeeps u connect had recalls on them for updates.. Quote Link to comment Share on other sites More sharing options...
larryl Posted December 5, 2017 Report Share Posted December 5, 2017 I'm having mine replaced ...same issue glad I have extended warranty Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted December 5, 2017 Official Dodge Support Report Share Posted December 5, 2017 8 hours ago, Kelly19 said: I have a 2014 Dodge Journey and just within the last two weeks or so my bluetooth is not working. When I click on the phone icon the screen just freezes and won't allow me to connect a phone it just says please wait and never changes. If i go into settings and try and access the phone settings it doesn't do anything either. Anyway to fix this? Hi Kelly19, Sorry to hear about this! If you'd like to send us a PM with your VIN I'd be happy to look into this further for you. Andrea Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
Kelly19 Posted December 5, 2017 Author Report Share Posted December 5, 2017 Thanks. Sent a PM Quote Link to comment Share on other sites More sharing options...
Kelly19 Posted December 6, 2017 Author Report Share Posted December 6, 2017 Hi Andrea I have sent a PM but have not gotten a reply back. Thanks Kelly Quote Link to comment Share on other sites More sharing options...
Jay Stevens Posted December 13, 2017 Report Share Posted December 13, 2017 Hello, I have a 2012 journey r/t with the 8.4. My hands free and v/r locked up and now says system is loading, please wait. Has been like that for 3 weeks. Talked to dodge, and they want 200 to diagnose the problem. Anybody else have any luck resolving this issue? Tried doing the reset, but I couldn't get it to actually reset. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted December 13, 2017 Report Share Posted December 13, 2017 12 hours ago, Jay Stevens said: Hello, I have a 2012 journey r/t with the 8.4. My hands free and v/r locked up and now says system is loading, please wait. Has been like that for 3 weeks. Talked to dodge, and they want 200 to diagnose the problem. Anybody else have any luck resolving this issue? Tried doing the reset, but I couldn't get it to actually reset. Sometimes you gotta pay to play. Quote Link to comment Share on other sites More sharing options...
larryl Posted December 13, 2017 Report Share Posted December 13, 2017 Look around for a used module and replace it yourself unless you want to pay...the dealer wont do it for free unless you have warranty jkeaton 1 Quote Link to comment Share on other sites More sharing options...
Brent Rowe Posted December 20, 2017 Report Share Posted December 20, 2017 MIne has done the same thing. Won't connect when phone is selected. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.