RussianKamakaze Posted February 14, 2018 Report Share Posted February 14, 2018 Hello, not sure if this is the correct forum to post this, but I've recently been having an issue with my 2016 Dodge Journey Crossroad. Whenever the A/C is on, and I make a left (only left) turn, there is a hissing sound, kind of like a rain stick. It sounds like rice sliding down a PVC pipe. Whenever I turn right, however, extremely hot water pours on my foot while driver and it's extremely painful. It's got 37,000 miles on it and only recently did it start doing this. It's also only happening whenever the A/C is on. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted February 14, 2018 Report Share Posted February 14, 2018 Heater core is leaking...... OhareFred 1 Quote Link to comment Share on other sites More sharing options...
RussianKamakaze Posted February 14, 2018 Author Report Share Posted February 14, 2018 Any idea on what could have caused that? Would that be difficult to fix myself? Quote Link to comment Share on other sites More sharing options...
jkeaton Posted February 14, 2018 Report Share Posted February 14, 2018 No idea. You still have warranty left? Quote Link to comment Share on other sites More sharing options...
RussianKamakaze Posted February 14, 2018 Author Report Share Posted February 14, 2018 I'm 1400 miles over the 36k warranty.. Quote Link to comment Share on other sites More sharing options...
2late4u Posted February 14, 2018 Report Share Posted February 14, 2018 (edited) sometimes dodge will work with a problem when it is so close to the end of warranty go by your local dealer and see ehat they say they might do they will probally have to call corporate to see if they will cover it....DODGE CARES any help here ( this is a dodge rep that monitors our site) Andrea Dodge Social Care Specialist Edited February 14, 2018 by 2late4u spelling Quote Link to comment Share on other sites More sharing options...
bfurth Posted February 15, 2018 Report Share Posted February 15, 2018 (edited) Front heater core is around $100 on RockAuto (I'm sure OEM is more). You would also need a coolant flush (DIY, assume another $50 in coolant and distilled water). Heater core replacement for the Journey is in the neighborhood of 5.5 - 6 hours of labor. If you have to pay full cost, expect a repair bill around $800 - $900. Did you ever add coolant to your Journey? If so, did you make sure to add the right type? Dealer is probably going to ask the same thing, because while a leaking core could just happen, it probably doesn't (depending on what failed). The first (real) step in removing the front HVAC assembly is to drain and recover the refrigerant from your cooling system. Based on that alone, this is not really a DIY job. Talk to your local dealer, and talk to Dodge Cares - that's a VERY premature failure on a part that can be reasonably assumed to last the life of the vehicle. Edited February 15, 2018 by bfurth jkeaton 1 Quote Link to comment Share on other sites More sharing options...
RussianKamakaze Posted February 15, 2018 Author Report Share Posted February 15, 2018 So, I did a little research on this issue before taking it to the dealership. It was one of two things, 1). A/C Drain Tube. @). Heater Core. After I dropped it off at the dealership, they called me the next morning saying that the couldn't replicate any of the issues I was having (i.e. hissing noise and hot liquid above gas pedal.) What they DID tell me was that my A/C Drain Tube was extremely clogged with leaves, dirt, and other debris. Said that a tech took compressed air to it and blew a whole bunch of stuff out. The service manager told me that that would most likely resolve the issue. Upon driving it to and from work today, there is no more issue. They also didn't charge me for this, not even for the diagnosis! Thank you for all of the input on the issue, this was really stressing me out. OhareFred and N87 2 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted February 15, 2018 Official Dodge Support Report Share Posted February 15, 2018 On 2/14/2018 at 11:27 AM, RussianKamakaze said: Hello, not sure if this is the correct forum to post this, but I've recently been having an issue with my 2016 Dodge Journey Crossroad. Whenever the A/C is on, and I make a left (only left) turn, there is a hissing sound, kind of like a rain stick. It sounds like rice sliding down a PVC pipe. Whenever I turn right, however, extremely hot water pours on my foot while driver and it's extremely painful. It's got 37,000 miles on it and only recently did it start doing this. It's also only happening whenever the A/C is on. Hello RussianKamakaze, Feel free to send us a direct message with your VIN. We'd be glad to help with this concern and review your situation in more detail. Jasmine Dodge Social Care Specialist RussianKamakaze 1 Quote Link to comment Share on other sites More sharing options...
RussianKamakaze Posted February 15, 2018 Author Report Share Posted February 15, 2018 6 minutes ago, DodgeCares said: Hello RussianKamakaze, Feel free to send us a direct message with your VIN. We'd be glad to help with this concern and review your situation in more detail. Jasmine Dodge Social Care Specialist I actually took it to a dealership and the unclogged my A/C Drain Tube! They didn't charge me for it either, which was amazing. Quote Link to comment Share on other sites More sharing options...
2late4u Posted February 15, 2018 Report Share Posted February 15, 2018 send them a letter praising them for helping you out at no cost good relations are always helpful and or go to their online website and leave a glowing review.. RussianKamakaze and N87 1 1 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted February 15, 2018 Official Dodge Support Report Share Posted February 15, 2018 2 hours ago, RussianKamakaze said: I actually took it to a dealership and the unclogged my A/C Drain Tube! They didn't charge me for it either, which was amazing. That's awesome, RussianKamakaze! Despite this, feel welcome to reach out if a question or concern arises in the future. Jasmine Dodge Social Care Specialist RussianKamakaze 1 Quote Link to comment Share on other sites More sharing options...
14WhiteRTRallye Posted February 15, 2018 Report Share Posted February 15, 2018 (edited) Also you can extend your Mopar warranty here http://www.chryslerfactoryplans.com Or just get a quote Edited February 15, 2018 by 14WhiteRTRallye RussianKamakaze 1 Quote Link to comment Share on other sites More sharing options...
bfurth Posted February 15, 2018 Report Share Posted February 15, 2018 4 minutes ago, 14WhiteRTRallye said: Also you can extend your Mopar warranty here http://www.chryslerfactoryplans.com I'll vouch for this. The site is legitimate, I bought a Mopar factory extended lifetime warranty for my 2015 DJ through them, and at a lower cost than it can be obtained elsewhere. RussianKamakaze 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted February 15, 2018 Report Share Posted February 15, 2018 that is where i bought mine it is a ford/dodge dealership up in Mi. you fill out the info and it gives you an immediately answer on price and then you can buy it from there also...cant beat the price for a Mopar warranty dont go 3rd party warranty... Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.