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2014 Journey RT - Brakes


Sally

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New rotors and pads but when I need to apply pressure hard on brakes there is a loud noise like the brakes are bad. Or, something else is going on. Dealer suggested pads and rotor replacement, which was done 2 months ago, now the noise is back. Anyone else have this happen?

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Noise is coming from front, both sides. Yesterday a traffic light changed, I had to apply brakes, hard, there was a non metallic but loud noise that I can only describe as creaking bones, that’s not a really good description but how do I put in words what it sounded like. Maybe another trip to the dealership and take them for a ride?

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Who did the rotors and pads?   Take it back to them and have them check it out. There could be any number of issues there.  Dirt, sticking caliper,  pads not sliding,  etc.  If you are not under warranty the dealer will charge you through the nose for brakes.  

 

Aftermarket brakes, I find, are always cheaper and usually better.  I use ceramic brake pads, although a lot of people use semi-metallic. Either are fine if the job is done completely.

 

let us know what they find!

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Thank you for your feedback. I will have dealer check the brakes. They installed both pads/rotors but I paid for them. Since they did the work, any follow up cost to fix should be their responsibility.

I’ll post the results of what they find.

Thank you again, enjoy your week-end.

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  • Official Dodge Support
On 4/29/2018 at 8:51 AM, Sally said:

Thank you. The dealership had suggested it might be ABS. I’ll talk with them again, hopefully we can determine what is causing this.

 

 

Hi Sally, 

 

If you are in need of additional assistance while your Journey is in service, please feel free to message us.

 

Darlene

Dodge Social Care Specialist

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