Olivea Posted June 10, 2018 Report Share Posted June 10, 2018 I recently had a schedule maintenance and had a multipoint inspection on my dodge journey v6. I had them to look at everything and the only thing that needs to be fix is a worn out alignment on the rear left and I have an appointment to get it fixed because they had to order the part for it. Well my car was drivable until I parked my car in my driveway. I went in came out to start the car now it won't start. Light indicator MIL came on. The car won't start at all. I never had this problem...it is a dodge journey v6 2016. FYI I had the scheduled maintenance three days ago. It was doing great until now. Any advice or suggestions what could've cause this will be great. I got the car from Ford and only 49,000 miles. Quote Link to comment Share on other sites More sharing options...
OhareFred Posted June 10, 2018 Report Share Posted June 10, 2018 What do you mean by won’t start? Not being a wise ass here, but does it crank and not fire, or do nothing at all? Since the mil light is on, buy/borrow a code reader and see what the code is. if it does nothing, try jumping it and see what happens. if it cranks, it could be a multitude of things. Spark, fuel, computer failure. just for the hell of it, try disconnecting the battery for an hour or more. You’d be surprised how often it works! let us know.... jkeaton 1 Quote Link to comment Share on other sites More sharing options...
Olivea Posted June 10, 2018 Author Report Share Posted June 10, 2018 I am sorry for not including this here. My dodge journey lights comes on. The radio plays fine. The battery is in good condition. Everything turns on beside the driving part. The engine won't turn on at all. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted June 10, 2018 Report Share Posted June 10, 2018 (edited) How do you know the battery is good? Have you had it tested? Have you tried to jump start as suggested? Just because everything turns on does not mean the battery has enough juice to turn the engine over. What you describe sounds exactly like a bad battery. Edited June 10, 2018 by jkeaton 2late4u and OhareFred 1 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted June 10, 2018 Report Share Posted June 10, 2018 i have never had much luck with mopar batteries, What was the problem with the rear suspension and what part went bad not a lot of miles for problems there already? Quote Link to comment Share on other sites More sharing options...
Olivea Posted June 10, 2018 Author Report Share Posted June 10, 2018 6 hours ago, jkeaton said: How do you know the battery is good? Have you had it tested? Have you tried to jump start as suggested? Just because everything turns on does not mean the battery has enough juice to turn the engine over. What you describe sounds exactly like a bad battery. I had it check 4 days ago and the battery is in great shape. They checked it to make sure. They went through everything because I suggested them to make sure because I was going out of town. The only part that needs to be replace is a worn out alignment some part for the rear left. Everything they said is in great condition. Just need one part to replace....this is my first car with no key entry..I did opened the hood and saw a red plastic with a plus sign off of something it was covering...can that be a caused of what happened? jkeaton 1 Quote Link to comment Share on other sites More sharing options...
OhareFred Posted June 10, 2018 Report Share Posted June 10, 2018 (edited) No, that is where they tested the battery. I would try jumping it anyway, can’t hurt. So all the lights come on but does it crank? Does it try to start or nothing when you press the button? Try moving the shifter from park to drive and back, see if that works. the part that needs replacing has nothing to do with your problem. Please answer our questions so we can try to help you better. Edited June 10, 2018 by OhareFred jkeaton 1 Quote Link to comment Share on other sites More sharing options...
Olivea Posted June 10, 2018 Author Report Share Posted June 10, 2018 1 hour ago, OhareFred said: No, that is where they tested the battery. I would try jumping it anyway, can’t hurt. So all the lights come on but does it crank? Does it try to start or nothing when you press the button? Try moving the shifter from park to drive and back, see if that works. the part that needs replacing has nothing to do with your problem. Please answer our questions so we can try to help you better. All the lights came on. I checked the windows if it will go down and up and it does. I tried turning it on again but no start no crank...just the mil indicator on. I tried the steps it says in the manual but nothing. I will try to see if the placed the positive and negative cords back on right. I will jump start it to to see if it's the battery. I heard like a click noise like it wants to turn on but it doesn't. ..no sound but a couple clicks like it wants to turn on.....I am sorry I don't understand much about automotive. I will try to answer and give as much info. All I heard is click and all the lights turn on and windows work properly. The alarm system works good too.. Quote Link to comment Share on other sites More sharing options...
Olivea Posted June 10, 2018 Author Report Share Posted June 10, 2018 4 hours ago, 2late4u said: i have never had much luck with mopar batteries, What was the problem with the rear suspension and what part went bad not a lot of miles for problems there already? They said it was worned out. It says the rear camber arm needs to be replaced. That will be replace as soon the part comes in at the dealership. Quote Link to comment Share on other sites More sharing options...
OhareFred Posted June 10, 2018 Report Share Posted June 10, 2018 They more then likely did not disconnect the wires to check the battery. If you reverse the wires you could ruin the electronics in your car and possibly cause the battery to explode! Now, if you hear a “click” sound when you press the start button it could be either the battery or the starter. Try a jump and see if it starts. Red to positive (+) black to negative (-)..if the car starts with a jump, it’s most likely the battery. A battery can go bad almost instantly. Start your car, go somewhere, shut it off and it’s dead. jkeaton and Olivea 2 Quote Link to comment Share on other sites More sharing options...
redtomatoman Posted June 11, 2018 Report Share Posted June 11, 2018 Listen to OhareFred. The battery is the most likely culprit here. Try jumping it. If that doesn't work, you have eliminated the battery. It may be something else, but eliminate the easy stuff first. Good luck. peace. jkeaton and Olivea 2 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted June 11, 2018 Official Dodge Support Report Share Posted June 11, 2018 On 6/9/2018 at 9:48 PM, Olivea said: I recently had a schedule maintenance and had a multipoint inspection on my dodge journey v6. I had them to look at everything and the only thing that needs to be fix is a worn out alignment on the rear left and I have an appointment to get it fixed because they had to order the part for it. Well my car was drivable until I parked my car in my driveway. I went in came out to start the car now it won't start. Light indicator MIL came on. The car won't start at all. I never had this problem...it is a dodge journey v6 2016. FYI I had the scheduled maintenance three days ago. It was doing great until now. Any advice or suggestions what could've cause this will be great. I got the car from Ford and only 49,000 miles. Hi Olivea, We know you are just reaching out to other forum members at this time looking for advice on your current concerns. We would like to offer our assistance while you are getting this worked on by your dealership. Feel free to send us a private message if this is something you are interested in. Julie Dodge Social Care Specialist jkeaton and Olivea 2 Quote Link to comment Share on other sites More sharing options...
Olivea Posted June 12, 2018 Author Report Share Posted June 12, 2018 Yal were right....I didn't even try to jump the car because I didn't know nothing about cars instead I called the Dodge company and they came and towed my car and said it was the battery. I thought if the battery is in good shape that it couldn't be the battery....but I was wrong. Thank you all. I got the battery replaced and now it's running again. jkeaton and OhareFred 1 1 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted June 12, 2018 Report Share Posted June 12, 2018 Glad you got it running again. And you learned something too, we hope. Pay it forward. Olivea and 2late4u 1 1 Quote Link to comment Share on other sites More sharing options...
Olivea Posted July 20, 2018 Author Report Share Posted July 20, 2018 On 6/12/2018 at 10:43 AM, jkeaton said: Glad you got it running again. And you learned something too, we hope. Pay it forward. I did learned something from this. I will not make any assumptions I will just leave it in the experts hands. Stuff happens...thank you and I will pay it forward. And thank you again . Armando G 1 Quote Link to comment Share on other sites More sharing options...
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