eyenet Posted October 9, 2018 Report Share Posted October 9, 2018 I have a 2104 Journey SXT with Uconnect. I am having the following difficulties with incoming and outgoing calls using my Samsung A5 cell. Incoming - calls are routed without my transferring them to my cell rather than being heard through the infotainment system. Outgoing - calls can be made but when the other party answers the connection is again routed to my cell without me making any transfer. When I disconnect the call through the system and try again, Uconnect says that no phone is paired with it. Any insights or suggestions would be appreciated. Thank you Quote Link to comment Share on other sites More sharing options...
larryl Posted October 9, 2018 Report Share Posted October 9, 2018 Do you have another phone you can try to pair and see what happens? Quote Link to comment Share on other sites More sharing options...
eyenet Posted October 11, 2018 Author Report Share Posted October 11, 2018 Thanks for your reply. I have tried several other phones with the same problem occurring intermittently. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted October 11, 2018 Official Dodge Support Report Share Posted October 11, 2018 11 minutes ago, eyenet said: Thanks for your reply. I have tried several other phones with the same problem occurring intermittently. If you'd like, we can get this over to a Uconnect Specialist for additional troubleshooting. Send me your VIN within a direct message to get started. Jasmine Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
eyenet Posted October 13, 2018 Author Report Share Posted October 13, 2018 Hello DodgeCares. Thank you for your response. Could you tell me what your email address is so that I can make a direct response to you as suggested? It seems unwise to indicate my VIN in a public forum. Quote Link to comment Share on other sites More sharing options...
2late4u Posted October 13, 2018 Report Share Posted October 13, 2018 LOL jkeaton 1 Quote Link to comment Share on other sites More sharing options...
Summer Solstice Posted October 13, 2018 Report Share Posted October 13, 2018 2 hours ago, eyenet said: Hello DodgeCares. Thank you for your response. Could you tell me what your email address is so that I can make a direct response to you as suggested? It seems unwise to indicate my VIN in a public forum. Click on the "Dodge Cares" name on the avatar. That will take you directly to the Dodge Cares profile. There you will see a red box in the upper portion of the page that reads "Message". That is for a private message. The window below that is for a public message. Quote Link to comment Share on other sites More sharing options...
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