smfabac Posted April 10, 2019 Report Share Posted April 10, 2019 I have just had my 2013 Journey Crew rear wheel bearings replaced and was alarmed at the parts price my local dealer charged me. I have 97,000 miles and had a constant wine (speed dependent) from the rear suspension. This sound slowly increased in volume over time and I did not realize it until one night I drove my Brother-in-laws late model Hyundai and it was noticeably quiet. The sound increases in volume as I rounded a curve in the road. The service writer took a short ride with me and pronounced "wheel bearing." I chose to have both rear bearings replaced since if one was bad can the second be far behind? The Journey has right side and left side parts 68184742AC and 68184743AC sold to me by the dealer at $278 and $240 respectively. The labor to replace both came to $420. Checking those part numbers I found https://preview.tinyurl.com/yxke3ujr that lists the two parts at $178 and $146 respectively. Do I have a chance in Hell of getting an adjustment from the local Dealer? I don't expect the local dealer to match the on-line Mopar price but $100 markup on each part seems excessive. Quote Link to comment Share on other sites More sharing options...
2late4u Posted April 10, 2019 Report Share Posted April 10, 2019 dealers are allowed to charge different prices on their parts as well as labor, that is why you get a estimate before the work is started and also so you can check around at different dealerships i learned this years ago, also you could have got it done at your local garage using parts from part stores although usually not as good of quality parts as oem... and No you wont be able to get an adjustment, but hey its worth a try...good luck OhareFred, jkeaton, Summer Solstice and 2 others 5 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted April 10, 2019 Report Share Posted April 10, 2019 Should have gotten an estimate. mechanical-idiot 1 Quote Link to comment Share on other sites More sharing options...
mechanical-idiot Posted April 11, 2019 Report Share Posted April 11, 2019 Ask them to diagnose it and give an estimate first. That way, you know what is wrong and you can get it fixed cheaper someplace else if you can. mechanical-idiot jkeaton 1 Quote Link to comment Share on other sites More sharing options...
12 PACK Posted July 15, 2019 Report Share Posted July 15, 2019 I think I have the same issue with my '15. It started after getting new tires and I thought they were just louder than I expected. Is this covered by the 5/100 powertrain warranty since it's part of the drivetrain or will tell me it's a wear item. Quote Link to comment Share on other sites More sharing options...
12 PACK Posted July 15, 2019 Report Share Posted July 15, 2019 I found this tonight on what's covered: "power transfer unit and all internal parts; viscous coupler; axle housing and all internal parts; constant velocity joints and boots; driveshaft and axle shaft assemblies; differential carrier assembly and all internal parts; output ball bearing; output flange; end cover; overrunning clutch; vacuum motor; torque tube; pinion spacer and shim, seals and gaskets for listed components only." Output ball bearing? Is this another name for a wheel bearing? jkeaton 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted July 15, 2019 Report Share Posted July 15, 2019 i doubt they will be covered under the powertrain warranty as most of that warranty is for the inside parts of the powertrain but it will be so eay to just call your local dership this morning and ask about it.... . Quote Link to comment Share on other sites More sharing options...
jkeaton Posted July 15, 2019 Report Share Posted July 15, 2019 2 hours ago, 12 PACK said: I found this tonight on what's covered: "power transfer unit and all internal parts; viscous coupler; axle housing and all internal parts; constant velocity joints and boots; driveshaft and axle shaft assemblies; differential carrier assembly and all internal parts; output ball bearing; output flange; end cover; overrunning clutch; vacuum motor; torque tube; pinion spacer and shim, seals and gaskets for listed components only." Output ball bearing? Is this another name for a wheel bearing? Probably. Need to check with the dealer. Quote Link to comment Share on other sites More sharing options...
12 PACK Posted July 17, 2019 Report Share Posted July 17, 2019 I contacted the dealer through their email to book an appointment and asked if it was covered under the 5/100. No response so I called yesterday and will be going in on Monday. The person I spoke with sounded really young so I didn't bother asking. I'm going to call Dodge before my appointment and get an estimate from a local place I trust. A guy I work with buys a new Ram every 5 or so years. He had this issue with a previous truck and it wasn't covered while his powertrain warranty was still valid, although he admitted he didn't ask if it was. Maybe it would have been, but the dealer didn't know or didn't let on. You be the judge. Quote Link to comment Share on other sites More sharing options...
2late4u Posted July 17, 2019 Report Share Posted July 17, 2019 i dont believe they will be covered under the power-train warranty, dont let confuse you with the max life mopar warranty as they would be covered under that warranty as you have to pay extra for that warranty Quote Link to comment Share on other sites More sharing options...
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