FendleTruck Posted July 17, 2019 Report Share Posted July 17, 2019 (edited) I have a very strange problem with my Backup Camera / UConnect screen. One day, I noticed that when reversing out of my garage the backup camera was just black, on closer inspection, I realized it was on, but just dimmed, very dimmed. In fact, if I were to shift into park, the entire UConnect screen is dim. I can fix this easily by just turning off the headlights. I don't know what setting changed, but I do know that the light sensor that decides when auto-headlights need to be on, they are on, and the screen dimms accordingly. I can't understand why it's dimming so much. Is there a dimmer somewhere for this? I am finding myself turning off my headlights if it's raining during the day, because I can't see my screen at all. (Side note, why is this tied to headlights being on instead of just the brightness sensor itself? I need to use lights in the rain, but that doesn't mean it's dark...) This wasn't always a problem, I've had the vehicle for 4 years now, and this has just popped up over the past 2 months. I can get around the problem by choosing not to switch between day and night brightness, but I need night brightness at night, or the screen is way too bright. Side comment... Why doesn't the NAV dim with the rest of the display? The Nav is hard set to use either night or day colors, and it never switches over automatically. Is my UConnect just messed up? I've had to replace my radio 4 times due to the very common "Maps won't load" issue, is this something similar? Thanks to anyone who replies! Edited July 17, 2019 by FendleTruck Missed some details Quote Link to comment Share on other sites More sharing options...
Rolfe Posted July 17, 2019 Report Share Posted July 17, 2019 Dome light dimmer switch beside the light switch controls the screen also. Try that> 2late4u and FendleTruck 1 1 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted July 19, 2019 Official Dodge Support Report Share Posted July 19, 2019 On 7/17/2019 at 11:43 AM, FendleTruck said: I have a very strange problem with my Backup Camera / UConnect screen. One day, I noticed that when reversing out of my garage the backup camera was just black, on closer inspection, I realized it was on, but just dimmed, very dimmed. In fact, if I were to shift into park, the entire UConnect screen is dim. I can fix this easily by just turning off the headlights. I don't know what setting changed, but I do know that the light sensor that decides when auto-headlights need to be on, they are on, and the screen dimms accordingly. I can't understand why it's dimming so much. Is there a dimmer somewhere for this? I am finding myself turning off my headlights if it's raining during the day, because I can't see my screen at all. (Side note, why is this tied to headlights being on instead of just the brightness sensor itself? I need to use lights in the rain, but that doesn't mean it's dark...) This wasn't always a problem, I've had the vehicle for 4 years now, and this has just popped up over the past 2 months. I can get around the problem by choosing not to switch between day and night brightness, but I need night brightness at night, or the screen is way too bright. Side comment... Why doesn't the NAV dim with the rest of the display? The Nav is hard set to use either night or day colors, and it never switches over automatically. Is my UConnect just messed up? I've had to replace my radio 4 times due to the very common "Maps won't load" issue, is this something similar? Thanks to anyone who replies! Hi FendleTruck, We're sorry to hear about this! We understand how concerning this may be. Please let us know via private message if you decide to have your dealer look into this. We would like to have this documented and have a case escalated in your behalf so a Case Specialist can work with your dealer to help find a potential solution. Lydia Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
2late4u Posted July 19, 2019 Report Share Posted July 19, 2019 On 7/17/2019 at 12:11 PM, Rolfe said: Dome light dimmer switch beside the light switch controls the screen also. Try that> have you checked this dimmer switch that rolfe mentioned????? Quote Link to comment Share on other sites More sharing options...
FendleTruck Posted July 19, 2019 Author Report Share Posted July 19, 2019 Sorry for the delay! I checked the dimmer switch and *of course* it is perfect again. Honestly, I must be dumb. I didn't even realize there was a dimmer switch there, or that it controlled the screen. 2late4u 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted July 19, 2019 Report Share Posted July 19, 2019 well to be honest sometimes the solution to the problem can be the simplest things you hate to ask, was actually thinking of the switch but didnt take the time to ask the question as some poster will get mad or act insulted by the question. glad everything is working like it should..good catch rolfe Quote Link to comment Share on other sites More sharing options...
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