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Door key sets off alarm


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Hello all,

We bought a 2013 Journey last week and I am working on figuring out all of its idiosyncrasies.  One thing I noticed is that when you unlock the door with a key (an extra I had made, no electronics) with the FOB not present the alarm goes off.  Is there a way top change this?  I checked the owners manual and could not find any adjustment or way to reprogram.  It doesn't make a lot of sense to me that the alarm should go off if you are using a key!
Thanks, Jim

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22 hours ago, jtcowman said:

Hello all,

We bought a 2013 Journey last week and I am working on figuring out all of its idiosyncrasies.  One thing I noticed is that when you unlock the door with a key (an extra I had made, no electronics) with the FOB not present the alarm goes off.  Is there a way top change this?  I checked the owners manual and could not find any adjustment or way to reprogram.  It doesn't make a lot of sense to me that the alarm should go off if you are using a key!
Thanks, Jim

that is what the security system is suppose to do when a door is unlocked without the proper key,otherwise why have a security system.....

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