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DODGE JOURNEY Key fob not detected


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Hello, Dodge community, 

 

I am completely confused and baffled by my most recent 2016 DJ problem. 

Last week, I was getting the message that my key fob battery was low and so I changed out the battery and everything was still working fine.

Starting this past Friday, my car told me that "Key Fob not Detected" and it is refusing to crank, or even go into ACC or RUN mode, and my keyless entry does not work. My buttons on my key fob work and allows me to lock and unlock and use my panic button. On Friday we jumped off my car and it was able to crank that one time. After talking to my dealership they said it was most likely a car battery issue. On Sunday I got a new battery put into my car and it was able to crank a couple of times, but I am assuming that was because my whole programming system was reset. After about 15 minutes of letting it sit there after my battery replacement, I went to try to crank it and it read the same "Key Fob not Detected" message and my keyless entry did not work again. Then today, Tuesday, I attempted to jump off my car so I could drive it to the nearest dealership, 60 miles away, but my car did nothing and gave me the "Key Fob not Detected" message. 

I have tried all the online hacks about starting your car when it gives that message and nothing seems to work. 

 

Does anyone have ANY idea what I should do? I am an independent college student so I really cannot afford to pay to get my car towed then fixed at the closest dealership to me. 

Could it be just that I need a new key fob? Or could something more be wrong with my car? 

 

Thank you and any help is greatly appreciated!!!

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I always like to stay with the simplest thing and go from there...

- Did you buy a quality battery for the FOB? I bought a cheap battery from CVS, and had issues a week later. Replaced it with a Duracell, one year with no issues?

- Did they check the ground connection when they replaced the battery? You get corrosion on the terminals (focusing on the ground) and cars act weird. 

- Did you get a quality battery for the car? These cars are temperamental, and don't like cheap batteries. If you have someone that can lend you a good battery charger, you can get that tested along with the alternator. 

- Try disconnecting the battery, then reconnect and jump. If this works, then yes you might have internal issues. 

 

I'm sure there are other suggestions coming, but always stay with the basics of you haven't already done so. 

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10 minutes ago, Armando G said:

I always like to stay with the simplest thing and go from there...

- Did you buy a quality battery for the FOB? I bought a cheap battery from CVS, and had issues a week later. Replaced it with a Duracell, one year with no issues?

- Did they check the ground connection when they replaced the battery? You get corrosion on the terminals (focusing on the ground) and cars act weird. 

- Did you get a quality battery for the car? These cars are temperamental, and don't like cheap batteries. If you have someone that can lend you a good battery charger, you can get that tested along with the alternator. 

- Try disconnecting the battery, then reconnect and jump. If this works, then yes you might have internal issues. 

 

I'm sure there are other suggestions coming, but always stay with the basics of you haven't already done so. 

As for the FOB battery, yes- I bought the energizer 3v 2032 battery from Walmart, which is what I find to be recommended for the FOB. 

not sure about the ground connection. My dad had come up to my school to switch out the battery, which I Know he bought a good battery from my dealership parts shop. So I do not think we checked anything to do with the ground connection, so that could be a problem. 

If we can not find anything else that could be wrong with it, I am going to have to disconnect and reconnect my battery to get my car going in order for me to get home. I am 3 hours from home so it is just hard for my dad to come and do it, and the battery placement in the DJ is so bad and a pain to get to, so I would have a hard time with that. 

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If you have a second key fob, try if it helps. Could measure fob new battery voltage, new batteries is 3.3 volts usually. Anything 3 and over should work.

 

Placing fob right against the start button and pressing is supposed to start car.

 

Unhooking battery probably won’t do anything. Car keeps fob settings even without power.

 

 

 

Edited by John/Horace
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20 hours ago, hsuther1 said:

Hello, Dodge community, 

 

I am completely confused and baffled by my most recent 2016 DJ problem. 

Last week, I was getting the message that my key fob battery was low and so I changed out the battery and everything was still working fine.

Starting this past Friday, my car told me that "Key Fob not Detected" and it is refusing to crank, or even go into ACC or RUN mode, and my keyless entry does not work. My buttons on my key fob work and allows me to lock and unlock and use my panic button. On Friday we jumped off my car and it was able to crank that one time. After talking to my dealership they said it was most likely a car battery issue. On Sunday I got a new battery put into my car and it was able to crank a couple of times, but I am assuming that was because my whole programming system was reset. After about 15 minutes of letting it sit there after my battery replacement, I went to try to crank it and it read the same "Key Fob not Detected" message and my keyless entry did not work again. Then today, Tuesday, I attempted to jump off my car so I could drive it to the nearest dealership, 60 miles away, but my car did nothing and gave me the "Key Fob not Detected" message. 

I have tried all the online hacks about starting your car when it gives that message and nothing seems to work. 

 

Does anyone have ANY idea what I should do? I am an independent college student so I really cannot afford to pay to get my car towed then fixed at the closest dealership to me. 

Could it be just that I need a new key fob? Or could something more be wrong with my car? 

 

Thank you and any help is greatly appreciated!!!

UPDATE--- 

 

I tried to jump off the car today and had no luck. The message of "key fob not detected" continued to appear and the engine was not budging to ACC or RUN mode. 

 

Any ideas? 

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17 hours ago, John/Horace said:

 

If you have a second key fob, try if it helps. Could measure fob new battery voltage, new batteries is 3.3 volts usually. Anything 3 and over should work.

 

Placing fob right against the start button and pressing is supposed to start car.

 

Unhooking battery probably won’t do anything. Car keeps fob settings even without power.

 

 

 

I do not have a second key fob- the dealership only provided us with one. I have also tried to press the start button with the key fob. 

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12 minutes ago, John/Horace said:

Unfortunately I think fob could be bad. So buying and programming new remote might be needed, could phone and ask if they can do it without car being there. 

 

After doing LOTS of research, we also think that this could be the problem. My only concern is paying $300+ for a new key fob and it not fix the problem and have to pay to tow and fix my car on top of that. 

But I think that the best option is to pay for the new key fob and then hope it fixes it. 

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Yeah fob communicates with wireless module to close the loop for starting. I think there is an antennae as well.

 

Could ask for a diagnosis of problem first. They should should be able to pin point problem first without throwing a lot of parts at it. Don’t just sign a blank work order and say fix it. Ask for communication and details up front.

 

You have tried flipping battery in fob the opposite way to make sure there is proper polarity. 

Edited by John/Horace
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It seems odd that you mention it still unlocks and locks your doors but will not start it. I know there's a lot backend stuff going on in that little thing, but needing to buy a new one is frustrating. 

Not sure if you have tried this one, but my mechanic buddy suggested this one. Says it helps on Chrysler cars. 

While in the car with the doors shut, hit unlock, then lock, then unlock and lock again, and see if it starts. There was a lot more conversation as to why, but it supposedly re-established the connection to the FOB.

Hopefully it turns out to be something simple (and cheap), but let us know. 

Good luck...

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17 hours ago, hsuther1 said:

 

After doing LOTS of research, we also think that this could be the problem. My only concern is paying $300+ for a new key fob and it not fix the problem and have to pay to tow and fix my car on top of that. 

But I think that the best option is to pay for the new key fob and then hope it fixes it. 

there are lots of places  that can get you a fob now locally other than dealerships ask about it on F B or check with your better grade key shops in town

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  • 3 years later...

I am having the same exact problem with my DJ. What was the solution for you? Luckily I have a remote start so that’s the only way I can get my car started right now but it gets extremely frustrating that the DJ doesn’t recognize my key fob and it displays the message on the dash and constantly dings that the key fob is not in the vehicle. 

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On 3/3/2024 at 2:17 PM, Graeme said:

Hi. I have the same issue, did you solve the issue? 

Did you fix your issue yet? I’m having the same issue and I’m just wondering what the solution was

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THIS is a common problem when people ask for help and then when they get the problem fixed they usually never come back to post the fix for the problem thus leaving others wondering on what to try,please repost when you find your problem solution

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  • 1 month later...

I had to call roadside assistance who sold me a new key that they said they had programmed. Took them and age and I could see they looked a bit confused. $400 and 2 days later the car would say “key not detected” but start after one or two tries. I unfortunately lost the new key, but the old one that they condemned worked again!!! Now 6 months later it’s saying the same thing. Key not detected. I changed the battery, tried all the things on Google and it still won’t start. What is the solution!!!!???

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  • 3 months later...

It would be nice if people post what the problem originally was instead of disappearing. Having the same issue. 
 

dealer says it’s not the fob, not the battery. Both are working strong. ALL antennas no longer work at the full range they’re supposed to so i have to hold the fob beside the drivers side of the console to start it, or hold the fob on the top center of the rear door to unlock with the handle. Changed the Radio Frequency Module and this did not do it, swapped three of the antennas and this did not do it. He even tried swapping the starter module by the steering wheel and nothing. Problem is, this issue does not throw any codes or errors on the computer. 
 

something has to be causing interference or an issue with range to the antennas 

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22 hours ago, tdottrucker said:

It would be nice if people post what the problem originally was instead of disappearing. Having the same issue. 
 

dealer says it’s not the fob, not the battery. Both are working strong. ALL antennas no longer work at the full range they’re supposed to so i have to hold the fob beside the drivers side of the console to start it, or hold the fob on the top center of the rear door to unlock with the handle. Changed the Radio Frequency Module and this did not do it, swapped three of the antennas and this did not do it. He even tried swapping the starter module by the steering wheel and nothing. Problem is, this issue does not throw any codes or errors on the computer. 
 

something has to be causing interference or an issue with range to the antennas 

 
My issue was never fixed. It still dings that the key is not detected and I still cannot use my push to start or hold the fob to the push to start button to get it running. The key fob only works to unlock and lock the doors but the sensors will not work to unlock the car by simple touching the door handles. The only way I can turn my car on is using my after market remote start fob. Call me cheap but I can’t see going on to buy a new key fob and have it programmed and that not be the issue so I’ve just been dealing with it. The vehicle has been giving me way too many other problems that have come priority to buying a new fob and I’m ready to just junk it and call it a loss. 

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2 hours ago, aacook said:

 
My issue was never fixed. It still dings that the key is not detected and I still cannot use my push to start or hold the fob to the push to start button to get it running. The key fob only works to unlock and lock the doors but the sensors will not work to unlock the car by simple touching the door handles. The only way I can turn my car on is using my after market remote start fob. Call me cheap but I can’t see going on to buy a new key fob and have it programmed and that not be the issue so I’ve just been dealing with it. The vehicle has been giving me way too many other problems that have come priority to buying a new fob and I’m ready to just junk it and call it a loss. 

thanks for the response on your problem sorry you didn't get it fixed properly,just wondering why doesn't the new aftermarket remote open your doors, as I assume it should be able to, my son had an aftermarket put on his ford truck k yrs ago and it operates everything for him he can actually remote start his truck almost 2 blocks away at his work place, and also shows an led on it to show the truck has started up as well

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  • 1 month later...

So I had this problem and I fixed it!

 

First sit in your car, take key fob and without pressing on the breaks, push button with key fob and press twice. This won't start the car but will turn it to run mode.

Then take your key fob and place in door handle. Push the breaks and start your car! This reprogram your fob!  

 

Hope this helps!!!

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