2017 journey 8.4 touch screen has no phone or navigation icons

[lost17]

just brought 2017 journey touch screen has no icon for phone or navigation is there a way to get them

[Airtray]

At the risk of sounding way too elementary, I’d disconnect the battery for about a half hour. First time I had a radio problem I squeezed out of the dealer service department that’s all they did and it worked. Had a ‘14 Dart with 8.4 and no nav and have a ‘17 Journey with nav. Good luck!

[5rebel9]

12 hours ago, lost17 said:

just brought 2017 journey touch screen has no icon for phone or navigation is there a way to get them

First of all, Is your new to you equipped with phone/ bluetooth control pad on the left side of the steering wheel? IF NOT then the components are not in the car that would give you those features and are quite PRICEY to buy and install.

Of the 3 older year DJ's{'11, '13, '14} in my stable, only 1 is equipped with bluetooth/phone and no navigation.

[Airtray]

Shame on me. 5rebel9 has a much better first choice for an answer. Only if the icons are there try the battery disconnect. Once again good luck!

[lost17]

no blue tooth on steering wheel im going to work now but is it possible to get used stuff to put in

 

[5rebel9]

13 minutes ago, lost17 said:

no blue tooth on steering wheel im going to work now but is it possible to get used stuff to put in

 

I am NO electronics' lover when it comes to Bluetooth and phones. 

For navigation , on older years the radio unit of the correct type{RB5} contains the navigation. I'm not sure being yours is a '17 model if they employ a radio code to unlock for your year, it's 'plug and play" for older years like mine.

In fact I found out today my friend got a body wrecked DJ for parts and has the Nav. radio unit and Bluetooth module. I'm getting the nav. radio as we're not certain wiring harness is there to put in the bluetooth module.

Yours may not have needed harnesses either {pre installed} and would be a big job to do if car needs to be "in use" and can't be "down" for a day or two.

And you'd still need the steering wheel controls and probable clockspring and correct wiring for it. 

A LOT OF INVESTIGATING NEEDS TO BE DONE before taking things apart.

[lost17]

22 hours ago, 5rebel9 said:

I am NO electronics' lover when it comes to Bluetooth and phones. 

For navigation , on older years the radio unit of the correct type{RB5} contains the navigation. I'm not sure being yours is a '17 model if they employ a radio code to unlock for your year, it's 'plug and play" for older years like mine.

In fact I found out today my friend got a body wrecked DJ for parts and has the Nav. radio unit and Bluetooth module. I'm getting the nav. radio as we're not certain wiring harness is there to put in the bluetooth module.

Yours may not have needed harnesses either {pre installed} and would be a big job to do if car needs to be "in use" and can't be "down" for a day or two.

And you'd still need the steering wheel controls and probable clockspring and correct wiring for it. 

A LOT OF INVESTIGATING NEEDS TO BE DONE before taking things apart.

 

[lost17]

i will keep investigating

thanks

[5rebel9]

On 4/28/2024 at 5:12 PM, 5rebel9 said:

I am NO electronics' lover when it comes to Bluetooth and phones. 

For navigation , on older years the radio unit of the correct type{RB5} contains the navigation. I'm not sure being yours is a '17 model if they employ a radio code to unlock for your year, it's 'plug and play" for older years like mine.

In fact I found out today my friend got a body wrecked DJ for parts and has the Nav. radio unit and Bluetooth module. I'm getting the nav. radio as we're not certain wiring harness is there to put in the bluetooth module.

Yours may not have needed harnesses either {pre installed} and would be a big job to do if car needs to be "in use" and can't be "down" for a day or two.

And you'd still need the steering wheel controls and probable clockspring and correct wiring for it. 

A LOT OF INVESTIGATING NEEDS TO BE DONE before taking things apart.

I have to retract some of what I posted. The "parts car" is a '17 crossroads model with big screen but NOT navigation{RB5 radio module} It does have factory backup camera AND backup/park assist sensors{which I'm interested in getting the camera and any needed wiring for our'13RT {with BU/park assist sensors} I'm also thinking of going after bluetooth/phone module and needed inside mirror, as it contains the mic's for phone and needed wiring. Also the auto headlight switch and light sensor to put into our '14SXT. AND then there is a "brand new" trailer hitch and the wiring/adapter that would go onto either the '14 OR my son's '11 

NONE of this {other than the hitch} is easy work with a LOT of interior trim and headliner disassembly and wiring to install. Also I need to do some parts compatibility searching for the mentioned clock spring issue, the steering wheels control pad will be a whole steering wheel swap. THIS IS A MAJOR INVOLVED DOING, but nice upgrades for value and my friend says I will not have ANY PROBLEM WITH PRICE, He got the car for the powertrain! Yes I have to do the removing of parts, at least i don't have to put things back together!!!! I also have the alphaobd program to update the BCM if any thing done needs that.

    I have a spare car to put any one down for needed time to do the work, the wife just won't be happy to be without her 13RT 

 

@lost17 You may want to consider what a complete aftermarket screen/piggyback audio system might do for your wants. There have been a few well explained threads here recently on doing this to gain certain "features".

Edited April 30, 2024 by 5rebel9

[5rebel9]

Just looked up the clock spring on rock auto and only 2 mopar parts listed for differences. one for heated steering wheel and one without. for '14 -2020.

[St8ment]

On 4/26/2024 at 5:06 PM, lost17 said:

just brought 2017 journey touch screen has no icon for phone or navigation is there a way to get them

Hey lost, I have this exact same concern.

 

I had a 14 crossroad fully loaded, heated steering wheel seats, GPS, Sirius/XM, etc....

I just bought a 17 crossroad for half blue book!

 

but I have this same problem... I have a phone button on it. I have the backside of steering wheel radio buttons. But I have NO NAV, No camera... 

 

AND I CANNOT FIND UPDATE FILES ANYWHERE TO ADD THE CAMERA AND GPS and any apps that may be possible.

This thing doesn't even pull over any information from the bluetooth connected device. From any app.

 

I am not an idiot, I'm pretty certain all the harnesses etc are there already. But can anyone give me upgrade files because this is ridiculously basic... ON A CROSSROAD?!?!

[John/Horace]

Have you checked the fuse in passenger side kick panel. Probably HFM hands free module or similar. If Bluetooth module goes bad it kills battery fast, people often yank fuse as temp solution. There is a guy on this site who referbishes the pricy module for a decent price.  Flashes firmware etc. Use search.