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I have a new 2010 Journey. Connected first phone and it worked great. The phone died and replaced the phone. Deleted phone in Uconnect and installed the new one. Installation went great but the phone is struggling to understand any number or name that I use. Do I have to go through the voice training to fix this?

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I have a new 2010 Journey. Connected first phone and it worked great. The phone died and replaced the phone. Deleted phone in Uconnect and installed the new one. Installation went great but the phone is struggling to understand any number or name that I use. Do I have to go through the voice training to fix this?

You guessed it! That's the reason for the voice training. The system could not understand my wife's voice (had no problem with mine) until she did the training. It's fine now.

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