MrsDES85 Posted August 6, 2013 Report Share Posted August 6, 2013 I just purchased the 2011 Dodge Journey and I am experiencing the volume spike when I start the ignition. I have no idea if this vehicle has ever had the software update but have made an appointment at the dealership for them to update the software. The only other issue is the daytime running lights will not turn on. It wasn't mentioned in the TSB for the volume so hopefully they can fix that as well. I also own a 2008 Dodge Avenger and have not ever had any problems outside of the recall for the Gear Shift Springlock, which was taken care of immediately with no problem. Hoping to have the Journey issues resolved soon! The Mrs Quote Link to comment Share on other sites More sharing options...
Mcgusto82 Posted August 7, 2013 Report Share Posted August 7, 2013 I just purchased the 2011 Dodge Journey and I am experiencing the volume spike when I start the ignition. I have no idea if this vehicle has ever had the software update but have made an appointment at the dealership for them to update the software. The only other issue is the daytime running lights will not turn on. It wasn't mentioned in the TSB for the volume so hopefully they can fix that as well. I also own a 2008 Dodge Avenger and have not ever had any problems outside of the recall for the Gear Shift Springlock, which was taken care of immediately with no problem. Hoping to have the Journey issues resolved soon! The Mrs Is your DJ a Canadian model? The US DJs don't have the DRL activated from factory. It needs a very complicated conversation with the dealer techs to convince them to activate them. The radio issue seems like its a known issue. The radio update TSB should take care of it. Quote Link to comment Share on other sites More sharing options...
bigtsr Posted August 7, 2013 Report Share Posted August 7, 2013 All Canadian DJs come with drl's turned ON. Quote Link to comment Share on other sites More sharing options...
Waleed Hameed Najy Posted March 28, 2015 Report Share Posted March 28, 2015 Hello everybody, i have a problem, my volume knob is only decreasing volume, not increasing, i have to raise volume from the steering wheel, any body have the same problem? thanks Quote Link to comment Share on other sites More sharing options...
onecrazyfoo4u Posted March 28, 2015 Report Share Posted March 28, 2015 Sounds like it's time for a new volume knob! It's got to be the switch IF it still works from steering column. Quote Link to comment Share on other sites More sharing options...
11journeybama Posted March 29, 2015 Report Share Posted March 29, 2015 (edited) I have very soft hands.....mmmmmm Edited August 5, 2016 by jkeaton Quote Link to comment Share on other sites More sharing options...
Lobitz68 Posted March 30, 2015 Report Share Posted March 30, 2015 I agree... the knob is likely dirty inside or just needs to be replaced. No info on the vehicle anywhere...if you still have a warranty I would take it in. taraevansin98 1 Quote Link to comment Share on other sites More sharing options...
taraevansin98 Posted April 27, 2015 Report Share Posted April 27, 2015 I have a 2012 dodge journey radio issue I see in here from before. ..I called Dodge..they said my radio blasting is not their issue and to call Sirius. ..I called Sirius they say it's not them...call Dodge. Please assist! I can have the radio off and I turn it on. ..even at volume 2 it blares so loud and completely resets the equilizer settings as well....this is going to blow my speakers!!! Quote Link to comment Share on other sites More sharing options...
bramfrank Posted April 27, 2015 Report Share Posted April 27, 2015 Hint: It isn't Sirius. Quote Link to comment Share on other sites More sharing options...
larryl Posted April 27, 2015 Report Share Posted April 27, 2015 Double hint (its not Sirius) Quote Link to comment Share on other sites More sharing options...
redtomatoman Posted April 28, 2015 Report Share Posted April 28, 2015 There's a TSB. The blasting thing is a known problem. Go back or find a competent service department. Peace. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted April 28, 2015 Official Dodge Support Report Share Posted April 28, 2015 Hi taraevansin98, Welcome to the forum. Sorry to hear about your concern. First, is your radio software up to date? You can check that here: https://www.driveuconnect.com/software-update/ If your software is current, I recommend letting an FCA dealership formally diagnose your vehicle. Please feel free to PM me your VIN, contact info, and dealership info so I can look into this situation further as well. Quote Link to comment Share on other sites More sharing options...
ckmodele Posted July 20, 2015 Report Share Posted July 20, 2015 I have read the posts and I am experiencing a problem with the radio randomly turning on and off. I purchased my journey a few weeks ago and based on the uconnect site software updates are current for the 430 CD/DVD/mp3/hdd system. I am trying to provide the Carmax dealership as much info as possible to quickly resolve the issue for my 2009. Tsb 18-052-11 and tsb 08-048-11 do not appear to address my issue. What should my next step be? Quote Link to comment Share on other sites More sharing options...
ckmodele Posted July 20, 2015 Report Share Posted July 20, 2015 I am new to this forum, what does "PM" mean? Quote Link to comment Share on other sites More sharing options...
bramfrank Posted July 20, 2015 Report Share Posted July 20, 2015 (edited) PM - Private Message You really should have started your own topic - your '09 uses a different radio than those of us with the 2011 and later models - the diagnostics ought to be started at a dealership (noting that dealers can, and do have issues sometimes diagnosing systems, as can be seen in this thread) so that my suggestion is to take it to a dealer for evaluation. While it could be a software issue, perhaps there's a bad connection or corroded wire. But isn't this something that CarMax has to resolve? Edited July 20, 2015 by bramfrank dhh3 1 Quote Link to comment Share on other sites More sharing options...
Lgibb Posted August 6, 2015 Report Share Posted August 6, 2015 Hello; I am new to this forum also. And so glad to find it. I have a 2012 Journey. Just bought it a year ago. First Dodge product we've ever owned. Same problems with our radio, although we have now got in the habit of turning the volume right down and then shutting the radio off before shutting the vehicle off. I have printed off the info sheet for 08-048-11 but curious - is this something that there is a charge for or is it an update that Dodge is required to do? Quote Link to comment Share on other sites More sharing options...
Tieple Posted August 11, 2015 Report Share Posted August 11, 2015 My 2013 Journey suddenly has no sound! Why?? Is there a setting that changed? Quote Link to comment Share on other sites More sharing options...
bigtsr Posted August 11, 2015 Report Share Posted August 11, 2015 If your DJ is still within its warranty period/mileage there should be no charge for software update generated as Technical Service Bulletins (TSBs). There was a software update some time ago for radios came on at increased volume. Sometimes disconnecting the negative battery cable at the jumper location for 10 - 15 minutes will resolve weird electrical goblins in todays version of the DJ. Quote Link to comment Share on other sites More sharing options...
martinbec05 Posted August 14, 2015 Report Share Posted August 14, 2015 My 2011 Journey Mainstreet is a good-running, quiet, and very comfortable car. However, since I've owned it (Over 2 Years) I have had problems with the radio coming on full volume at times when I start it. when it does this all settings for the radio and heater return to factory settings...so it's a real pain. The clock doesn't keep time. I have to reset it at least once a week. And lately, the radio does NOT come on at all quite a few times. I turn the ignition on to accessories first, If the radio doesn't come on I turn it off and reboot the system. When it does come on I wait a few seconds so that it won't reboot again and start the engine. Annoying as can be!!! Took it to the dealer. He wants $105 to diagnose the computer and check for the latest updates. Microsoft doesn't even charge for their updates!!! Why should Dodge not support their products with software updates??? And they wonder why they're in trouble all the time! Quote Link to comment Share on other sites More sharing options...
bigtsr Posted August 14, 2015 Report Share Posted August 14, 2015 The clock in my '11 gains time as did quite a few others according to posts. There is no update for this problem, it's never really bothered me so I ignore.it. Quote Link to comment Share on other sites More sharing options...
bramfrank Posted August 14, 2015 Report Share Posted August 14, 2015 (edited) Martinbec05; You might want to try the 'disconnect the battery for 30 minutes' reset process to clear out any accumulated 'stuff' from the computers - there may just be a glitched memory location that resetting can resolve. bigtsr; That always did bother me on the '11 - it is one of the neat things about the factory navigation; You have the option of slaving the vehicle clock to the GPS. Why it is an option is beyond me, since the GPS will ALWAYS be more accurate than the vehicle clock. I was a bit surprised that the coders didn't offer a clock adjust parameter in the list of parameters - there is a dealer value for adjusting the speedometer accuracy, so you'd think there'd be one for the clock as well.Of course I wish my motorcycle, which cost more than my last DJ offered a parameter to adjust the speedometer, since it is more than 8% optimistic, as well as the clock, which runs slow.These are all digital systems. There really is no reason why they couldn't be made accurate, or adjustable. Edited August 14, 2015 by bramfrank Quote Link to comment Share on other sites More sharing options...
martinbec05 Posted August 15, 2015 Report Share Posted August 15, 2015 A big Thank YOU to BIGTSR. I removed the negative connection at the jumper and the radio has come on every time since. So this is a very possible cure for many problems!! I recommend trying this for many of the problems reported on this forum. Quote Link to comment Share on other sites More sharing options...
silenze Posted August 15, 2015 Report Share Posted August 15, 2015 Also there are no updates for the 4.3 radio. Either it works or you have to replace it. Quote Link to comment Share on other sites More sharing options...
Jencristino Posted April 10, 2017 Report Share Posted April 10, 2017 I know this is a VERY old post so I'm not sure anyone will respond but I just bought a 2012 journey from a chevy dealer and am having the same problem!!! Scares the Sh*t out of me and my infant son. How do I go about getting this fixed since I didn't buy it from a dodge certified dealer??? I'd appreciate any help. Thanks Quote Link to comment Share on other sites More sharing options...
Jencristino Posted April 10, 2017 Report Share Posted April 10, 2017 Oh I should also mentio. That I checked for update on Uconnect and it says it doesn't need to be updated but it still blares :((((Â Quote Link to comment Share on other sites More sharing options...
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