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Voice Commands not going to right sirius channel


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I was just wondering if anyone knew when there will be an update for the Uconnect 8.4 system to correct the channel name to number inaccuracies. For Example when you say tune to Prime Country it will tune to channel 61 (the old channel number) It is a great feature to have if it works but frustrating if it does not.

We just picked up the Journey yesterday and I have done the software update offerred on the Dodge website, but that did not address this issue.

Thank you,

Rich

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I was just wondering if anyone knew when there will be an update for the Uconnect 8.4 system to correct the channel name to number inaccuracies. For Example when you say tune to Prime Country it will tune to channel 61 (the old channel number) It is a great feature to have if it works but frustrating if it does not.

We just picked up the Journey yesterday and I have done the software update offerred on the Dodge website, but that did not address this issue.

Thank you,

Rich

I have the same issue with mine. I haven't tried since doing the software update. I'll let you know when I get a chance to try it out.

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Mmm no issues with mine, used it this morning that way, told it to go to boneyard and it did correctly. I do have the new updated for the uconect installed, but even before i am pretty sure it was working correctly. i remember the day they changed the chanel numbers when i turned on the journey it took some time to do an update for the sat radio and then everything started to work.

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  • 4 weeks later...

I was just wondering if anyone knew when there will be an update for the Uconnect 8.4 system to correct the channel name to number inaccuracies. For Example when you say tune to Prime Country it will tune to channel 61 (the old channel number) It is a great feature to have if it works but frustrating if it does not.

We just picked up the Journey yesterday and I have done the software update offerred on the Dodge website, but that did not address this issue.

Thank you,

Rich

Where did you find the update on the dodge website. I cannot locate it myself.

Thanks,

Zack

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Dre,

This info from DodgeCares may fix your issue. One of the fixes is apparently related to Siruis channel updates and not always going to the right channel. My Crew is in for service today and this is one of the updates that are being installed. One issue that particularly annoys me is "Screen switches to Main Phone screen every time phone connects". Glad to see that will be fixed with this update. Unfortunately, my dealer does not have the required USB cable so they have ordered it. I hope it gets there tomorrow!

NUMBER: 08-023-11 REV. A

GROUP: Electrical

DATE: August 12, 2011

SUBJECT:

FLASH: Hands Free Module Software Enhancements

OVERVIEW:

This Bulletin involves performing a USB service flash of the Hands Free Module (HFM).

MODELS:

2011 (JC) Journey

2011 (LD) Charger

2011 (LX) 300

NOTE: This bulletin applies to JC, LD, and LX vehicles built from December 20, 2010

(MDH 1220XX) to **June 10, 2011 (MDH 0610XX)** equipped with UCONNECT

VOICE COMMAND W/BLUETOOTH (sales code RSP, RSQ for international).

SYMPTOM/CONDITION:

The customer may experience the following:

· **No start, or drained battery due to HFM keeping bus awake.**

· **Using Station names to switch channels will take user to the wrong channel.**

· **Station names added to the Sirius line up after the May 4th are not be

recognized.**

· **HFM does not work and the phone screens cannot be entered into at all**

· If the Emergency and Towing assistance number are modified by the customer after

several ignition cycles they revert back to default number.

· Voice Recognition for Phone book names may not work.

· Voice Recognition may not work at all. Voice Recognition may recover after several

ignition cycles or in some cases Voice Recognition may never recover.

· Phone book download to vehicle system is incomplete. Phone book download may

recover after several ignition cycles

· Once a call is transferred to handset it cannot be transferred back to vehicle Hands

free system. This issue is intermittent.

· Voice Recognition Satellite commands may not work. Voice Recognition Satellite

commands may recover after several ignition cycles or in some cases may never

recover.

· User can not select Brief or Detailed **voice response** mode in settings

· In NAV mode “Call” soft key is not available for Points Of Interest with phone

numbers.

· Hands Free Calls with Audio Muted. Incoming or Outgoing calls are intermittently

muted or muted when making a call via a favorite immediately after ending a call.

· Screen switches to Main Phone screen every time phone connects

· System may call Emergency without waiting for user to say “Yes” when detailed

prompt modes are active.

· Cannot get into phone mode via Phone soft key after editing emergency number.

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Dre,

This info from DodgeCares may fix your issue. One of the fixes is apparently related to Siruis channel updates and not always going to the right channel. My Crew is in for service today and this is one of the updates that are being installed. One issue that particularly annoys me is "Screen switches to Main Phone screen every time phone connects". Glad to see that will be fixed with this update. Unfortunately, my dealer does not have the required USB cable so they have ordered it. I hope it gets there tomorrow!

Thanks for the info! I just send an email to my salesman. We'll see what he has to say.

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