Dre Posted October 31, 2011 Report Share Posted October 31, 2011 Just wondering if this is something you guys have ever seen or had happened before. I stopped for gas yesterday and like I always do when my wife is with me I pressed the start button twice to stop the engine and set it to ACC so she could keep listening to the radio. I must have pressed it 3 times by mistake because all of a sudden, the starter started to turn and turn but the truck wasn't starting. It's like it was stuck in a loop and the starter just kept turning. I tried to press the start button again numerous times but it's like it was frozen in the RUN position. I was pretty freeked out because unlike a normal ignition where I would have simply taken out the key, I couldn't just throw the fob as far as possible hoping it would stop. About 15 seconds into it I figured I'd try something different and I held the start button down. I'm not sure if it was just lucky timing or if that's actually what stopped the engine from turning over but it finally did stop. I then gassed up the truck and it started as usual but the check engine light stayed on. I was gonna call Dodge to make an appointement but the light went off after going for a couple drives. I'm not sure what the heck happened but I hope it doesn't ever do that again. Didn't sound healthy at all! Quote Link to comment Share on other sites More sharing options...
20journey11 Posted November 1, 2011 Report Share Posted November 1, 2011 Dre Mine would keep cranking every once in a while, then check engine light would come on for a couple days.There is a fix for that. RRT 11-069 Had mine done last friday. Quote Link to comment Share on other sites More sharing options...
Armendegga Posted November 6, 2011 Report Share Posted November 6, 2011 Yep, RRT 11*069 should take care of that I hadn't had that issue before the RRT though either that I can recall. Quote Link to comment Share on other sites More sharing options...
Dre Posted November 8, 2011 Author Report Share Posted November 8, 2011 Thanks for the info! I'm almost due for an oil change so I'll have them do the update at the same time. Quote Link to comment Share on other sites More sharing options...
Dre Posted November 24, 2011 Author Report Share Posted November 24, 2011 I just dropped off the Journey for an oil change and to get this update and was told 11-069 doesn't apply for me. He said the only two updates showing for my Journey are 11-078 and 11-082. Hopefully this will stop the starter problem from happening again and also fix my Sirius channels going to the wrong station with voice commands. I'll keep you posted. Quote Link to comment Share on other sites More sharing options...
drb227 Posted November 24, 2011 Report Share Posted November 24, 2011 DodgeCares, can you tell us what 11-078 and 11-082 relate to? Thanks! Quote Link to comment Share on other sites More sharing options...
Dre Posted November 24, 2011 Author Report Share Posted November 24, 2011 (edited) I picked up the Journey but the invoice they gave me doesn't really specify any details. My Sirius channels are now correct but it was listed on a seperate line as a different flash so I don't think either 078 or 082 had anything to do with that. I don't have the invoice with me right now. I'll come back and edit this post later if I have a minute. EDIT: Alright here's how it's divided up on the invoice: ELECTRICAL - CHECK UPDATE FOR U-CONNECT - FLASH HANDS FREE MODULE Labour: 01 Mechanical work - 0.8 units DRIVEABILITY - PERFORM RRT 11-078 Labour: 01 Mechanical work - 0.2 units DRIVEABILITY - PERFORM RRT 11-082 Labour: 02 Body shop work - 0.3 units So basically the first part is what probably fixed the Sirius channel problem with the hands free. I'm not sure what they did with RRT 11-082 that required "body shop work". If I had noticed at the service desk, I would have asked. Anyone know? Edited November 24, 2011 by Dre Quote Link to comment Share on other sites More sharing options...
20journey11 Posted November 28, 2011 Report Share Posted November 28, 2011 I picked up the Journey but the invoice they gave me doesn't really specify any details. My Sirius channels are now correct but it was listed on a seperate line as a different flash so I don't think either 078 or 082 had anything to do with that. I don't have the invoice with me right now. I'll come back and edit this post later if I have a minute. EDIT: Alright here's how it's divided up on the invoice: ELECTRICAL - CHECK UPDATE FOR U-CONNECT - FLASH HANDS FREE MODULE Labour: 01 Mechanical work - 0.8 units DRIVEABILITY - PERFORM RRT 11-078 Labour: 01 Mechanical work - 0.2 units DRIVEABILITY - PERFORM RRT 11-082 Labour: 02 Body shop work - 0.3 units So basically the first part is what probably fixed the Sirius channel problem with the hands free. I'm not sure what they did with RRT 11-082 that required "body shop work". If I had noticed at the service desk, I would have asked. Anyone know? RRT 11-078 is for a languge issue in your EVIC. Or the MPH staying on after shut off. RRT 11-082 is for the battery drain issue some are having Quote Link to comment Share on other sites More sharing options...
Dre Posted November 28, 2011 Author Report Share Posted November 28, 2011 Interesting...nothing that really has to do with the starter cranking problem. I hope it doesn't happen again! Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted November 28, 2011 Official Dodge Support Report Share Posted November 28, 2011 RRT 11-078 is for a languge issue in your EVIC. Or the MPH staying on after shut off. RRT 11-082 is for the battery drain issue some are having DRB, 20journey11 is correct in his explanations of RRT 078 and 082 as stated above. Quote Link to comment Share on other sites More sharing options...
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