dodgemommaz Posted March 12, 2012 Report Share Posted March 12, 2012 I took my 2011 Journey in last week when I noticed a few problems...First was my stick shifter getting stuck on the way back when i wanted to put it in drive. It gets stuck right around the bend @ Reverse. Then I noticed (after jiggling it and getting it in drive) a POP-CLUNK from the front end. Of course at this point im thinking transmission. Anyway....I take it in, they say the clunk was from 2 transmission mounts improperly torqued..they fix it. Then the guy tells me that the shifter is just like that i should press it towards the left when putting it in gear....so im like ok. Well guess what IM NOT OK with that actually so im taking it back. I would just like some thoughts from you guys/gals. is this a common issue? Quote Link to comment Share on other sites More sharing options...
bigtsr Posted March 12, 2012 Report Share Posted March 12, 2012 First time I've heard of it. Almost sounds as if the shifter assy or the the tranny shifted to one side. Mine is as smooth as silk. Quote Link to comment Share on other sites More sharing options...
dodgemommaz Posted March 16, 2012 Author Report Share Posted March 16, 2012 Went back to the dealer Wednesday, they did my state emissions and safety inspec. (Free). I told them that I wanted my shifter to be smooth as one of the Journey's sitting out on the lot so they "looked into it". Ended up ordering a new one, so I'll be going back ~ next week. Quote Link to comment Share on other sites More sharing options...
bigtsr Posted March 16, 2012 Report Share Posted March 16, 2012 Good to hear your gettting results. Always a clincher when you can do a comparison with similar vehicle that they have for sale. If you find a good dealer/service treat them like gold because if you go by forum posting they can be far and few between. Quote Link to comment Share on other sites More sharing options...
dodgemommaz Posted March 26, 2012 Author Report Share Posted March 26, 2012 Went back for the 4th time last week, they finally had all the parts. (apparently when they replace the shifter thing -$100- they also need to replace the knob..the knob is sold separately and they didnt know this) Anyway, this place seems really great, friendly, always had coffee, juice, cakes, cookie and brownies for you to snack on..important when you bring a 3 year old along. On top of getting them to do my state emissions/safety inspection...i up'd my ante and said "so i get a free oil change, for coming back 4 times right?". Quote Link to comment Share on other sites More sharing options...
bigtsr Posted March 27, 2012 Report Share Posted March 27, 2012 Good to hear you have it resolved. What causes the most frustration for owners is the repeat trips,most dealers don't stock many of the odd once in a while parts in an attempt to hold inventory,storage and finance costs down. New vehicle parts are destined for the assembly line and with just in time delivery only a very small % make it to parts inventory reserve at any given time. Quote Link to comment Share on other sites More sharing options...
toddjen Posted December 13, 2012 Report Share Posted December 13, 2012 Im having this issue on my 2012 journey. Has anyone else experienced this yet? Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted December 13, 2012 Official Dodge Support Report Share Posted December 13, 2012 Im having this issue on my 2012 journey. Has anyone else experienced this yet? Todd, I could find no service bulletins on this issue which leads me to believe it is not a common problem. I suggest having the dealer take a look to identify the problem and resolve it. If the dealer is not resolving the issue or states that it is normal operation then I would suggest contacting Chrysler direct. Numbers below. 800-992-1997 United States 800-465-2001 Canada Quote Link to comment Share on other sites More sharing options...
20journey11 Posted December 16, 2012 Report Share Posted December 16, 2012 My shifter "sticks" when in select shift. Not smooth upshifting and downshifting like it was brand new. Taking it to the dealer to see what is going on. Quote Link to comment Share on other sites More sharing options...
Frederic Audet Posted March 13, 2014 Report Share Posted March 13, 2014 (edited) Got same issue with my 2010 journey. Intermittant harder to shift into any position. Sometime works great and sometime the shifter get sticky. Let us know what the dealer say. Thanks Edited March 13, 2014 by jkeaton Left the "f" out of shift.... Quote Link to comment Share on other sites More sharing options...
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