generaltso Posted May 22, 2012 Report Share Posted May 22, 2012 I noticed the other day that my sunroof has several long scratches on the outside of the glass. For the life of me, I couldn't figure out what would be causing these scratches. This morning, I hit the open button and then stood on the door sill so that I could watch the sunroof open from the outside. Sure enough, as the sunroof was opening, I could hear a horrible scatching sound. It appears that there is almost zero clearance between the glass and the underside of the roof pocket that the glass slides into when opening. If the glass is not completely clean, it will scratch as it is opened. My car isn't super dirtly, but there is a thin layer of polin all over it. That's apparently enough to scratch the glass when the sunroof opens. Has anyone else experienced this? Is the expectation that you have to wash your car every time you want to open the sunroof? Quote Link to comment Share on other sites More sharing options...
bramfrank Posted May 22, 2012 Report Share Posted May 22, 2012 That sounds more like a misadjusted track - a warranty claim. Quote Link to comment Share on other sites More sharing options...
generaltso Posted May 22, 2012 Author Report Share Posted May 22, 2012 Thanks. I'll see what my dealer has to say. Quote Link to comment Share on other sites More sharing options...
bramfrank Posted May 22, 2012 Report Share Posted May 22, 2012 When you bring it in that's the way you describe it - not enough clearance, resulting in the glass being gouged sometimes (as in there seems to be some play in the mechanism). You expect them to replace the glass and adjust (or replace, as appropriate) the mechanism. Don;t get into the 'glass needs to be clean' stuff -= it only gives them a possible reason to deny your claim. Quote Link to comment Share on other sites More sharing options...
generaltso Posted May 22, 2012 Author Report Share Posted May 22, 2012 Will do. I made an appointment to bring it in next week. I'm also going to have them look at the squeaky drivers seat and randomly rebooting Nav while they have it. Quote Link to comment Share on other sites More sharing options...
AstralRT Posted May 23, 2012 Report Share Posted May 23, 2012 Mine hasn't been delivered yet, but I'll definitely keep an eye out for this. Quote Link to comment Share on other sites More sharing options...
generaltso Posted May 30, 2012 Author Report Share Posted May 30, 2012 The dealer agreed to replace the sunroof glass. They had to order it, so I'll need to take it back to have it installed. Quote Link to comment Share on other sites More sharing options...
quills Posted June 5, 2012 Report Share Posted June 5, 2012 Ok I searched the forum but didn't find it so I'll ask here. My mom has a 2009 Journey and her sunroof is leaking.She bought it used in April. Unfortunately it's past factory warrenty but we have a great dealer that we deal with.I'm just wondering what she could be looking at. Thanks in advance for any help. Quote Link to comment Share on other sites More sharing options...
AstralRT Posted June 6, 2012 Report Share Posted June 6, 2012 Assuming no body damage has been done to the vehicle, I would think it might just be the rubber around the sunroof might need replacement and/or a realignment. These are just educated guesses as I am not a mechanic and do not work for Dodge or any other dealer. Good luck. Quote Link to comment Share on other sites More sharing options...
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