2012 Journey first week impression

[Manitoban]

Picked up my new journey last Saturday, seems to operate well, This Saturday (225 Kms) parked in the mall , car doors would not lock with the button on the drivers door handle or with the key transponder. The doors would lock via the arm rest button but I did not want to lock the car if I could not get it open again.

Checked tp make sure all the doors were closed porperly - still no locking. Decided to go home and get spare key (transponder) but couldn't start the car. Received message on the displat thet there was no KEY present.

Boy that battary died quick thinks I.Now what!

Called the dealer, Oh you will have to bring it in and we will check the programing on keys. Told me to press the start button with the key transponder and the car should start.

All of a sudden the cat recgognized the key and I started the car. Everything seemed to be working normaly so I turned the car off, kept the drivers window down and locked the car, then unlocked it all worked. So I lock the car again, go into the store, come back to the car 10 minutes later -Car WONT UNLOCK.

Used the key in the key transponder to manually unlock the car. Hit the start button and the car started.

Drove home, got the spare key and headed to the dealer. Of course everything is working normally.

So I have to leave the car in Monday evening and get a rental car so the dealer can check things out on Tuesday.

Can't say I have a warm fussy feeling with this car. I am thinking what will it do in the winterwhen the temp is thirty below, today was sunny and 22 c

[Mcgusto82]

Sorry to hear you're having problems.

Fortunately, this isn't a common problem (from being on the forum for a while)

Good luck.

[DodgeCACares]

Picked up my new journey last Saturday, seems to operate well, This Saturday (225 Kms) parked in the mall , car doors would not lock with the button on the drivers door handle or with the key transponder. The doors would lock via the arm rest button but I did not want to lock the car if I could not get it open again.

Checked tp make sure all the doors were closed porperly - still no locking. Decided to go home and get spare key (transponder) but couldn't start the car. Received message on the displat thet there was no KEY present.

Boy that battary died quick thinks I.Now what!

Called the dealer, Oh you will have to bring it in and we will check the programing on keys. Told me to press the start button with the key transponder and the car should start.

All of a sudden the cat recgognized the key and I started the car. Everything seemed to be working normaly so I turned the car off, kept the drivers window down and locked the car, then unlocked it all worked. So I lock the car again, go into the store, come back to the car 10 minutes later -Car WONT UNLOCK.

Used the key in the key transponder to manually unlock the car. Hit the start button and the car started.

Drove home, got the spare key and headed to the dealer. Of course everything is working normally.

So I have to leave the car in Monday evening and get a rental car so the dealer can check things out on Tuesday.

Can't say I have a warm fussy feeling with this car. I am thinking what will it do in the winterwhen the temp is thirty below, today was sunny and 22 c

Manitoban,

Sorry to hear you’re experiencing this issue.

Like Mcgusto82 pointed out, this is not common.

I’m certainly glad that you are getting your DJ in to your dealer.

That being said, let me know what transpires and if you require any assistance.