Germax Posted November 28, 2012 Report Share Posted November 28, 2012 Well, in July 2011 i had two cans of coke in the storage bin. They both exploded during the summer heat, and during winter time i noticed that the heater on the passenger side was not working perfect. Was the coke evaporated and closed one valve? Two weeks ago i decided to have it checked. With the Scan tool we found no issues with the valves, they all worked. Only option was to take out the heater unit...........this is not easy, some of the studs are in the engine bay, and the whole interior to be removed (dashboard, steering wheel, middle console, etc.). After this was done the heater unit was inspected, everything mechanical and electrical worked properly, no signs of coke. They discovered that the heater element was clogged up. The car, 2010 with 60.000 miles, was out of warranty. After consulting on a daily basis with the shop, one phone call to Dodge we agreed to split the costs, bottom line still $ 700.00 but much better then $ 1400.00, which i might had to pay if i took the car to a normal garage. It took 14 days to get the car fixed, parts and the holidays in between. Yes, a long time, but also good to know that we as a family are able to do our duties with one car as well. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted November 29, 2012 Official Dodge Support Report Share Posted November 29, 2012 Well, in July 2011 i had two cans of coke in the storage bin. They both exploded during the summer heat, and during winter time i noticed that the heater on the passenger side was not working perfect. Was the coke evaporated and closed one valve? Two weeks ago i decided to have it checked. With the Scan tool we found no issues with the valves, they all worked. Only option was to take out the heater unit...........this is not easy, some of the studs are in the engine bay, and the whole interior to be removed (dashboard, steering wheel, middle console, etc.). After this was done the heater unit was inspected, everything mechanical and electrical worked properly, no signs of coke. They discovered that the heater element was clogged up. The car, 2010 with 60.000 miles, was out of warranty. After consulting on a daily basis with the shop, one phone call to Dodge we agreed to split the costs, bottom line still $ 700.00 but much better then $ 1400.00, which i might had to pay if i took the car to a normal garage. It took 14 days to get the car fixed, parts and the holidays in between. Yes, a long time, but also good to know that we as a family are able to do our duties with one car as well. Germax, Glad the issue has been resolved. I would suggest that people do contact Dodge if they have a vehicle just out of warranty that needs a repair to find out if any part or all of the repair can be picked up by the factory. Quote Link to comment Share on other sites More sharing options...
journey13 Posted January 10, 2018 Report Share Posted January 10, 2018 Let me tell you my experience. I had a similar problem. My Dodge Journey would blow hot air on the driver side and lukewarm air on the passenger side. It then would have issues changing the air-flow from your feet, to your face, to the window, etc. After investigating the issue for about a month I have come to the realization that the computer in the Dodge Journey's is actually pretty clever if not SMART. You see, whenever there is a problem, anywhere in the vehicle with any component, the Dodge Journey will start giving you issues with things you will notice right away. When this happens, there is a fault/problem somewhere in your car. It doesn't mean that the problem your facing is the actual problem, it just means you have a problem and you need to look deeper as to the root cause. In my situation, it started to happen as the weather got cold. At first, I thought I had to replace the entire wiring harness as whenever I touched wires, the blending doors started to work. Which made no sense BTW. It drove me and the mechanic/repair shop crazy. We couldn't make any sense of it. A few weeks went by and we started to test the blending doors. We soon discovered that the blending acuator on the passenger side that regulates the heat/cold temperature was malfunctioning. Depending on how cold the weather got, the actuator would actually not turn. This would cause the computer to throw alerts and refuse to change the climate temperature on the passenger side. At the same time, it would not allow you to change the air flow from feet, face, to window and it would constantly default to the window air flow. The minute we replaced the blending door actuator, all the problems have gone away. I should also mention that when we hooked up a scanner to it, there were two faults that were totally unrelated to the blending door actuator which stated an open circuit. So, when your Dodge Journey is having problems and you can't explain them, look further. Take the time to investigate because the car is simply telling you that something is wrong. It is your job to diagnose the problem. A few years ago, I had a fuse blow on me on the air bag system. I would constantly get an air bag light turn on in the vehicle. Took me a while to figure it out. The way the car was telling me that there is a problem is whenever I tried to put fuel in it, the pump would cut out. Once the fuse was replaced, I was able to pump gas no problems. blondie42550 and OhareFred 1 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted January 10, 2018 Report Share Posted January 10, 2018 3 minutes ago, journey13 said: Let me tell you my experience. I had a similar problem. My Dodge Journey would blow hot air on the driver side and lukewarm air on the passenger side. It then would have issues changing the air-flow from your feet, to your face, to the window, etc. After investigating the issue for about a month I have come to the realization that the computer in the Dodge Journey's is actually pretty clever if not SMART. You see, whenever there is a problem, anywhere in the vehicle with any component, the Dodge Journey will start giving you issues with things you will notice right away. When this happens, there is a fault/problem somewhere in your car. It doesn't mean that the problem your facing is the actual problem, it just means you have a problem and you need to look deeper as to the root cause. In my situation, it started to happen as the weather got cold. At first, I thought I had to replace the entire wiring harness as whenever I touched wires, the blending doors started to work. Which made no sense BTW. It drove me and the mechanic/repair shop crazy. We couldn't make any sense of it. A few weeks went by and we started to test the blending doors. We soon discovered that the blending acuator on the passenger side that regulates the heat/cold temperature was malfunctioning. Depending on how cold the weather got, the actuator would actually not turn. This would cause the computer to throw alerts and refuse to change the climate temperature on the passenger side. At the same time, it would not allow you to change the air flow from feet, face, to window and it would constantly default to the window air flow. The minute we replaced the blending door actuator, all the problems have gone away. I should also mention that when we hooked up a scanner to it, there were two faults that were totally unrelated to the blending door actuator which stated an open circuit. So, when your Dodge Journey is having problems and you can't explain them, look further. Take the time to investigate because the car is simply telling you that something is wrong. It is your job to diagnose the problem. A few years ago, I had a fuse blow on me on the air bag system. I would constantly get an air bag light turn on in the vehicle. Took me a while to figure it out. The way the car was telling me that there is a problem is whenever I tried to put fuel in it, the pump would cut out. Once the fuse was replaced, I was able to pump gas no problems. ook mechanical-idiot 1 Quote Link to comment Share on other sites More sharing options...
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