Duplay_dmb2 Posted February 19, 2013 Report Share Posted February 19, 2013 Ok so today I walk away from my vehicle go to beep the alarm to activate it and nothing.. I turn around hmm odd.Both windows are down and the car has unlocked itself. My unlock and panic button no longer work and if I hit the lock button I can hear the locks trying to engage but instead the front windows roll down all the way and the car unlocks.. Read through the whole manual nothing.. Call the help line they were absolutely no help. Dealer wants $160 to diagnose it.. Replaced the battery in the fob still does it.. Anyone have the same problem or know of a fix??? Help Oh this is for a 2009 Dodge Journey SXT any help appreciated...:0) Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted February 19, 2013 Official Dodge Support Report Share Posted February 19, 2013 (edited) Ok so today I walk away from my vehicle go to beep the alarm to activate it and nothing.. I turn around hmm odd.Both windows are down and the car has unlocked itself. My unlock and panic button no longer work and if I hit the lock button I can hear the locks trying to engage but instead the front windows roll down all the way and the car unlocks.. Read through the whole manual nothing.. Call the help line they were absolutely no help. Dealer wants $160 to diagnose it.. Replaced the battery in the fob still does it..Anyone have the same problem or know of a fix??? Help Oh this is for a 2009 Dodge Journey SXT any help appreciated...:0) Try hitting the unlock button twice and with the second press hold it down. If you do this, does it also roll your windows down and unlock the doors? If so it could be that your FOB is gummed up or malfunctioning. Do you have another FOB to try? Did it happen more than once? Is it possible the first 2 presses were the wrong button or does this happen frequently? Edited February 19, 2013 by DodgeCares Quote Link to comment Share on other sites More sharing options...
Duplay_dmb2 Posted February 20, 2013 Author Report Share Posted February 20, 2013 I unfortunately no longer have a working unlock or panic button the only button that does anything is the LOCK button and all it is good for is to unlock my car flash the lights and roll down the windows all at the same time. I tried a new battery, I was told by the FOBICKS people to take a qtip and clean the inside out which is really hard to do cause there is no space for it. And I was told by dealer to take off the battery cables and rehook them up that it would restart the computer. NOTHING WORKS!! I just bought this car a month and a half ago.. HELP!!! I found this article so I know I'm not crazy same thing was happening to her. FromDawn Porter To duplay_dmb2@yahoo.com Posted 20 January 2012 - 06:00 AM Good Day All, I am as new to this forum as I am to asking for help on them. So sorry if I am not in the right place, but here it goes. Two years ago i bought a used 2009 Dodge Journey. My daughter borrowed the car and when she brought it back to me it had a weirdness. When the "lock" button (not the unlock button like I have been reading about) is pressed ever so softly the parking lights flash, the horn chirp doesn't sound the locks go up and the windows go down leaving the vehicle wide open for anything. So to resolve the issue I tried replacing the battery thinking this was the sign of a weak/dying battery - that didn't fix it. I asked the dealership about it and I was told "well I have never heard of that, but if you want I can hook it up to the diagnosis machine for $40?". With that I thought well you guys are idiots and just started using my second key fob. It has been a year and a bit now since the first key fob started doing this and now my other key fob is doing this too. Yesterday, while at work - (I'm in IT) I was rolling around on the floor running some cables for some new workstations with the key fob in my pocket and I guess I pressed the "lock" button. This was around 9:30am. At around 11:55am a co-worker came to me and asked if I drive a green Journey. "No mine is blue grey I replied. Why? Oh - well there is a Journey in the parking lot with the windows down and the GPS in the dash. Oh, that sounds like mine". I go outside three and a half hours after rolling around on the floor and unknowingly pressing the Lock button on the FOB to find my car with the windowsalmost fully down. Oh and just to put some icing on this possible theft we had a blizzard yesterday so there was about three inches of snow on the seats and on the dash and on the floor and on the center console and in the heat vents. So I get on the phone today with Chrysler to inquire about this issue. "This issue is new to me, I have never heard of it - but because your vehicle is out of warranty I will make a note of it and record your issue. So if you want to take it to the dealer, they are the techs and they can have a look at it for you. Thanks for calling Chrysler Canada, have a good day! Bye". Also I forgot to mention that is I lock the doors from the inside everything is fine until the lock button is pressed, this is what I have been doing. But if anyone out there can offer some sort of insight into this issue I would be very appreciative Quote Link to comment Share on other sites More sharing options...
Duplay_dmb2 Posted February 20, 2013 Author Report Share Posted February 20, 2013 And they never got an answer either I emailed person to ask. Does anyone know anything HELP!!!! I have already taken it to two dealers $240.00 and nope nothing wrong lady. Oddest thing... is all I get. THANKS!!! Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted February 20, 2013 Official Dodge Support Report Share Posted February 20, 2013 Do you only have one FOB? Does it happen with both? The only other case I have come across of this happening it was caused by the FOB malfunctioning (sticking). You can contact Chrysler direct and they will get a Chrysler tech involved to help solve the issue. The number is 800-992-1997. Quote Link to comment Share on other sites More sharing options...
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