U no connect

[MKinSoCal]

My wife and I recently got identical Samsung Intensity II phones. They connected fine with the bluetooth in my 2010 Kia Forte but somehow cannot connect to my 2013 Journey via Uconnect. I just get the "pairing failed" message. The latest compatibility chart I can find on this phone shows it works with a 2011 Journey but with older software and hardware versions on the phone. Not sure of the version of my radio, but the sticker says Uconnect 4.3S and I have the 4.3 touchscreen. Any advice, suggestions on how I may pair these phones and begin to use the bluetooth in my Journey (that don't involve either new phones or vehicles)? Thanks.

[bigtsr]

I had same message with my HTC incredible then

decided to not use suggested pairing codes.

I used 2003 as code and it paired first time.

[MKinSoCal]

Thanks for the suggestion. I tried different codes but no luck. I never get a prompt to enter the code on the phone.

Edited March 11, 2013 by MKinSoCal

[bigtsr]

The other thought is possibly there are 2 settings for

bluetooth, one turns it on and the other turns on "discovery mode"

for a fixed period of time during which you have to accomplish

the pairing.

That is the way my HTC works.

[MKinSoCal]

Yes, my phone is the same. I am never prompted to enter a code at all during the process. I didn't have to enter a code at all for my Kia. If I go to the uconnectphone page they list only 7 compatible phones for my 2013 Journey SXT!!! Seems like a small number, given the number of Samsung models currently out there.