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Hi,

I have owned my 2011 Journey RT for about a month now and I'm looking for the 2011 Uconnect update. This update allowed you to listen to your playlists and fix some other bugs. This might be a tall order since this update is over two years old now. I went to the uconnect website and facebook pages and both turned up out of date pages. Any help would be greatly appreciated.

Jarod

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Jarod - not seeing a TSB in either 2011 or 2012 that describes fixes to your issue. This bulletin is listed - see below:

SUBJECT:

FLASH: Hands Free Module Software Enhancements

OVERVIEW:

This Bulletin involves performing a USB service flash of the Hands Free Module (HFM).

MODELS:

2011 (JC) Journey

2011 (LD) Charger

2011 (LX) 300

NOTE: This bulletin applies to vehicles built from December 20, 2010 (MDH 1220XX)

to June 10, 2011 (MDH 0610XX) equipped with UCONNECT VOICE COMMAND

W/BLUETOOTH (sales code RSP, RSQ for international).

SYMPTOM/CONDITION:

NUMBER:

08-008-12 REV. A

GROUP:

Electrical

DATE:

June 15, 2012

The customer may experience the following:

·

Revised foreign language translations.

·

Complete HFM Lockup, no hands free functionality can be used.

·

No start, or drained battery due to HFM keeping bus awake.

·

Using Station names to switch channels will take user to the wrong channel.

·

Station names added to the Sirius line up after the May 4th are not be recognized.

·

HFM does not work and the phone screens cannot be entered into at all.

·

If the Emergency and Towing assistance number are modified by the customer after

several ignition cycles they revert back to default number.

·

Voice Recognition for Phone book names may not work.

·

Voice Recognition may not work at all. Voice Recognition may recover after several

ignition cycles or in some cases Voice Recognition may never recover.

·

Phone book download to vehicle system is incomplete. Phone book download may

recover after several ignition cycles.

·

Once a call is transferred to handset it cannot be transferred back to vehicle Hands

free system. This issue is intermittent.

·

Voice Recognition Satellite commands may not work. Voice Recognition Satellite

commands may recover after several ignition cycles or in some cases may never

recover.

·

User can not select Brief or Detailed voice response mode in settings.

·

In NAV mode “Call” soft key is not available for Points Of Interest with phone

numbers.

·

Hands Free Calls with Audio Muted. Incoming or Outgoing calls are intermittently

muted or muted when making a call via a favorite immediately after ending a call.

·

Screen switches to Main Phone screen every time phone connects.

·

System may call Emergency without waiting for user to say “Yes” when detailed

prompt modes are active.

·

Cannot get into phone mode via Phone soft key after editing emergency number.

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