Nav and iPod

[redtomatoman]

I have been on a surf trip this past few days, so I have been using my Nav and iPod together. While using my Nav I saw the screen flicker for about 5 seconds then the iPod just stopped and pressing the iPod screen buttons had no effect. I was in traffic and the Nav was still working. I just switched to satellite. Haven't had a chance to check things out fully, but I will today. Just wondering if anyone has experienced this. Is there any new software upgrades for uconnect that I am unaware of? This may have been caused by an iPod error.

Peace.

[Journeyman425]

This TSB was released on 3/7/14. Symptoms do not match yours exactly but if the problem continues, it can't hurt to update:

RB5 RE2 RE6 RB6 RE3 RB4 Radio Enhancements

OVERVIEW:

This Bulletin involves updating the radio's software.

MODELS:

2011-2012 (JC) Journey

2011-2012 (LD) Charger

2011-2012 (LX) 300

NOTE: This bulletin applies to vehicles built on or before July 02, 2012 (MDH

0702XX) equipped with one of the following radios:

•

UConnect Touch 8.4 CD/DVD/MP3/NAV (sales code RB5)

•

UConnect Touch 8.4 CD/DVD/MP3 (sales code RE2)

•

UConnect Touch 8.4N CD/DVD/MP3/NAV (sales code RB4)

•

UConnect Touch 8.4n CD/DVD/MP3/NAV (sales code RB6)

•

UConnect Touch 8.4N CD/DVD/MP3 (sales code RE3)

•

UConnect Touch 8.4 CD/DVD/MP3 (sales code RE6)

SYMPTOM/CONDITION:

A customer may experience one or move of the following:

·

Fuel Station Routing issues.

·

Heated Seat Greyed Out.

·

Navigation Icon going backwards.

·

Map Checksum Error.

DIAGNOSIS:

If the customer describes the symptom, perform the Repair Procedure.

PARTS REQUIRED:

Qty. Part No. Description

1 (AR) 68240594AA Update Disc, 2011 Chrysler (S/W 13/23/19)

1 (AR) 68236602AA Update Disc, 2011 Dodge (S/W 13/23/19)

1 (AR) 68236599AA Update Disc, 2012 (S/W 13/41/42)

NUMBER:

08-028-14

GROUP:

Electrical

DATE:

March 07, 2014

NOTE: Only one update disc is required, each disc may be used to service multiple

vehicles. Warranty will only reimburse one update disc per dealer.

REPAIR PROCEDURE:

1. Start the vehicle, turn the radio ON and allow it to power up.

2. Install the correct control head update disc into the radio CD drive.

3. The screen will now display the old and new software level, XX.XX.XX to 13/23/19 for

2011 vehicles or 13/41/42 for 2012.

4. Is the update to software level the same or higher then the radios software level?

a. Yes <<< The radio has the latest software in it, normal diagnostic should be

performed.

b. No <<< Radio software needs to be updated, proceed to

Step #5.

NOTE: If the software update process is interrupted/aborted, the process should be

restarted.

5. Press “Yes” to start the update.

NOTE: Do not cycle the ignition or touch the radio during the update process.

NOTE: This update may take over 24 minutes, once the update has been started no

other actions are required, until the update is complete.

6. When the update is completed, the screen will read “Reflash Successful”. Touch the

screen and the radio will reboot.

7. The screen will now show the old and new software, press “No” on the screen to eject

the disc.

POLICY:

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:

Labor

Operation

No:

Description Skill Category Amount

18-60-02-AM Update Radio Software (0 -

Introduction)

6 - Electrical and Body

Systems

0.5 Hrs

NOTE: The expected completion time for the flash download portion of this

procedure is approximately 24 minutes. Actual flash download times may be

affected by vehicle connection and network capabilities.

FAILURE CODE:

ZZ Service Action

08-028-14 -2-

[redtomatoman]

Thanks Journeyman. Didn't use the Nav on the way home and my iPod worked fine. I guess it was an isolated iPod error. BUT, I have been noticing more dropped music when I play my iPod. In the past the little iPod skips were about every 30 mins, now they are more like every 15 mins. I was told in the past that these skips were some sort of cataloging error with the iPod classic, which is what I have. I have come to expect the errors, but I still hate them nonetheless.

If my uconnect keeps acting up, I'll get the update.

Peace.