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and my point was exactly what i typed. i paid for a service they messed it up so i had them fix the mistake that way i am covered under the warranty. your response might  have been okay if it would have required a separate return incurring a lengthy wait. also maybe every body is not as highly educated as you on what might have gone wrong while they were working on my journey you always seam to have a smart *** remark or comment on some peoples advice to some one trying to help out someone that has posted a problem in this forum ,maybe you are the one that has a problem i would suspect. 

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