Journeyman425 Posted July 26, 2014 Report Share Posted July 26, 2014 Well, had my first problem with the Journey today since we got it. Went to enter an address in the Nav screeen and got two messages - "Can't Unlock Maps" and "No Map Data Available". Scanned all the modules at work - no fault codes. Reset the radio - no change. Re-installed update discs that I used last spring - same. Contacted Chrysler - i need a new radio. Amazing to me since everything works normally except that my map data appears to be corrupted somehow. I figured that I could re-load the maps onto a memory stick and download them into the unit, but apparently I have to replace it. It's for this reason that I bought a Lifetime Maximum Care service contract. I'm not worried about the engine and tranny failing; it's the damn electronics! Quote Link to comment Share on other sites More sharing options...
redtomatoman Posted July 26, 2014 Report Share Posted July 26, 2014 It's for this reason that I bought a Lifetime Maximum Care service contract. I'm not worried about the engine and tranny failing; it's the damn electronics! Right! I did the exact same thing. Best $2800.00 I ever spent. I have the $100 deductible plan. The electronics are finicky. One day all is fine. The next, nothing. . . I am currently waiting for some uconnect TSB updates from my dealer. Evidently they had to order disks with the updates on them. The electronics are awesome until they're not. HaHa. Good luck with your Nav. Peace. Quote Link to comment Share on other sites More sharing options...
rolly Posted July 26, 2014 Report Share Posted July 26, 2014 That's the reason we got the extended warranty too. My dealer had to replace the radio because the GPS wasn't working properly two months after we got our Journey. Quote Link to comment Share on other sites More sharing options...
larryl Posted July 27, 2014 Report Share Posted July 27, 2014 Mine was replaced a month ago for the same reason Quote Link to comment Share on other sites More sharing options...
Avistow Posted July 27, 2014 Report Share Posted July 27, 2014 My GPS seemed to reset on its own to default (complete with the Garmin HQ listed in the favorites) about 6 months after I took delivery... >>> http://www.dodgejourneyforum.com/topic/5702-gps-self-reset/ <<< It has been fine ever since, except for my NavTraffic dealie. Quote Link to comment Share on other sites More sharing options...
Kay Flanery Posted October 24, 2016 Report Share Posted October 24, 2016 I have a 2015 Dodge Journey that just started doing the same thing. I thought it might be from a recent update the dealership performed but it is not looking that way. I live 75 miles from the dealership so it is not just a quick trip but I guess I am going to have to take it in. You would think that if this is an issues there would be a recall???? Quote Link to comment Share on other sites More sharing options...
bramfrank Posted October 24, 2016 Report Share Posted October 24, 2016 8 hours ago, Kay Flanery said: I have a 2015 Dodge Journey that just started doing the same thing. I thought it might be from a recent update the dealership performed but it is not looking that way. I live 75 miles from the dealership so it is not just a quick trip but I guess I am going to have to take it in. You would think that if this is an issues there would be a recall???? There IS a recall (R65) - it is ineffective, but it exists. aukfan33 1 Quote Link to comment Share on other sites More sharing options...
Ray Morrow Posted October 25, 2016 Report Share Posted October 25, 2016 My nav unit was replaced three times with the same problem. I just had the radio replaced again today, but for a CD problem (no read)! Mine is a 2015 Dodge Journey Crossroad. Quote Link to comment Share on other sites More sharing options...
wallygator Posted November 2, 2016 Report Share Posted November 2, 2016 Same problem for me. Original radio lasted 15 months. Replacement lasted 7 months. Two trips to the dealer to get the replacement. Not even taking it back this time. Lease is up in February, thank god. Not even going to tell them about it. 2015 Journey AWD . Quote Link to comment Share on other sites More sharing options...
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