bigm4x4sc Posted August 4, 2014 Report Share Posted August 4, 2014 So new to the forum, wife and I just bought a 2012 Journey Crew AWD. Only had 28K on it when we bought it. Over the weekend i noticed that when pulling off from a stop and turning, there is bang and very hard shift, that seems to be coming from the rear, when it shifts from first to second. It is worse depending the tightness of the turn and amount of gas you give it. I assume there is something going on with the AWD system or components. Is this common and what should i ask about when we take it in for the warrenty repairs? Eric Roland and dhh3 2 Quote Link to comment Share on other sites More sharing options...
maqua Posted August 4, 2014 Report Share Posted August 4, 2014 I would give the service department a shout, better to be safe dhh3 1 Quote Link to comment Share on other sites More sharing options...
Lobitz68 Posted August 4, 2014 Report Share Posted August 4, 2014 Sounds like maybe a joint somewhere... Probably easiest to have a mechanic diagnose it if you aren't pretty handy. dhh3 and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted August 5, 2014 Official Dodge Support Report Share Posted August 5, 2014 So new to the forum, wife and I just bought a 2012 Journey Crew AWD. Only had 28K on it when we bought it. Over the weekend i noticed that when pulling off from a stop and turning, there is bang and very hard shift, that seems to be coming from the rear, when it shifts from first to second. It is worse depending the tightness of the turn and amount of gas you give it. I assume there is something going on with the AWD system or components. Is this common and what should i ask about when we take it in for the warrenty repairs? Sorry to hear you are experiencing an issue with your recently purchased vehicle. The dealer is better equip to inspect and diagnose what is occurring with your vehicle. dhh3 1 Quote Link to comment Share on other sites More sharing options...
bigtsr Posted August 5, 2014 Report Share Posted August 5, 2014 Some past posts regarding similar problems have pointed such things as rear drive unit seal leaking and the fact that 4WD units are tire size sensitive i.e. low pressure/mismatched sizing. dhh3 1 Quote Link to comment Share on other sites More sharing options...
bigm4x4sc Posted August 7, 2014 Author Report Share Posted August 7, 2014 Dealship called today, it was the visicous unit going bad. They are replacing the whole unit. New one should arrive tomorrow. Hopfully this doesn't continue to go out every 30K miles. lezahnire and dhh3 2 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted August 7, 2014 Official Dodge Support Report Share Posted August 7, 2014 Dealship called today, it was the visicous unit going bad. They are replacing the whole unit. New one should arrive tomorrow. Hopfully this doesn't continue to go out every 30K miles. Thanks for the update. Glad to hear the dealer was able to diagnose the issue. dhh3 1 Quote Link to comment Share on other sites More sharing options...
Eric Roland Posted October 26, 2015 Report Share Posted October 26, 2015 Dealship called today, it was the visicous unit going bad. They are replacing the whole unit. New one should arrive tomorrow. Hopfully this doesn't continue to go out every 30K miles. How is it running now? I'm experiencing this and have an appointment for the dealer. dhh3 1 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted October 27, 2015 Report Share Posted October 27, 2015 If it is the viscous coupling, the rear wheels may not be disengaging. Since this is basically a part time system (no center differential, the bang (pop) you are hearing is probably coming form the rear differential because the rear wheels are trying to catch up with the fronts. In a turn, each tire is turning at a slightly different speed. What you are hearing is the system winding up and releasing because without a center differential, there is no way to allow for slippage between the front and rear tires. If you are on a slippery surface, the system will not wind up because the tires can spin freely and catch up. Lobitz68 1 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted October 27, 2015 Official Dodge Support Report Share Posted October 27, 2015 How is it running now? I'm experiencing this and have an appointment for the dealer. When is your appointment, Eric? Be sure to keep us posted on how everything goes! Quote Link to comment Share on other sites More sharing options...
Elmwoodie Posted September 9, 2016 Report Share Posted September 9, 2016 Currently happening on my 2010 RT. Initial diagnosis guess is: electric clutch coupler ($1500CDN part in the rear end) OR the electronic controller for it ($700CDN part under the dash). Mechanic's plan is to splice in between them and monitor the signals to eliminate the controller as a potential cause. is this post ( http://www.dodgejourneyforum.com/topic/839-leaking-awd-transaxle-pto/ ) about an updated GerTrac PTO part related maybe? Quote Link to comment Share on other sites More sharing options...
2late4u Posted September 9, 2016 Report Share Posted September 9, 2016 i wouldn't ever buy a awd vehicle, i always by just fwd never had the need for awd just more problems and with a lot more expensive parts to repair.... Quote Link to comment Share on other sites More sharing options...
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