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2012 UConnect 8.4 Software Upgrade


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Did quite a bit of searching, and couldn't find anything on software upgrades for the 8.4 (not nav version). When I installed the UConnect software on my phone, it said there, "...there may be a software upgrade for your car's UConnect system and enables additional functionality..."

So I went online and entered by VIN, however their website is wrong. It correctly lists my car as a 2012 Dodge Journey AWD Crew, however it thinks my car should have a 4.3S and not the 8.4. Which doesn't make any sense is that the 2012 Crew trim came standard with 8.4 UConnect, so something is screwy with their VIN look-up.

Long story short, all I really want is the ability to control Pandora from the touch-screen on my Journey, is that too much to ask for 8.4 on a 2012? :) I saw some info on another Dodge forum with how to manually upgrade, but wanted to check on a Journey-specific forum first. If I understand the technology correctly, it's pretty cool. The update add an "app" section where you can launch Pandora from your 8.4 and see all your stations and such right on the touchscreen.

I guess the easiest way to answer the question would be from an existing 2012 Journey owner with 8.4. Have you been able to get the UConnect mobile features working?

Thanks guys,

- Jeff

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I have a 2012 crew with 8.4 non nav unit (only had the car for a couple weeks now).

After typing in my VIN at https://rsur.extra.chrysler.com/rsur/Uconnect.do it shows that my unit qualifies for a software update and the release date was yesterday - 09/15/2014.

No changelog to say what the update contains, will likely do mine this evening or later this week but may be worth checking out to see if it brings the functionality you are looking for.

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I will be attempting this myself. On the site I linked above there is a tutorial which seems pretty straight forward (tried putting the tutorial in this post but it contained too many pictures so I did not bother).

In essence, you need to get the update file on a USB drive (minimum 4GB, formatted to FAT32) put it in the USB port in the vehicle and then follow the on screen instructions.

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  • Official Dodge Support

I have a 2012 crew with 8.4 non nav unit (only had the car for a couple weeks now).

After typing in my VIN at https://rsur.extra.chrysler.com/rsur/Uconnect.do it shows that my unit qualifies for a software update and the release date was yesterday - 09/15/2014.

No changelog to say what the update contains, will likely do mine this evening or later this week but may be worth checking out to see if it brings the functionality you are looking for.

RaptorsFan,

Great suggestion!

Any Dodge dealer can do this as well however the option of doing it yourself helps save time with dealer visits etc. and may also be resolution jeffhoward001 is looking for.

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Fair enough, so it sounds like the 2012 RE2 will never have the Pandora uConnect integration :( It's Ok though, bluetooth still works great

That may not necessarily be the case as I notice you are in the US where you can legitimately access Pandora and the Uconnect app.

I'm in Canada and up here we don't have Pandoral (without some kind of workaround which I use on my phone) or the Uconnect app at all so these two things in particular would not be available to us Canadians anyway.

It won't take you much time to do the update and may be worth a shot. You never know and worst case is you won't have it just like you don't now.

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  • Official Dodge Support

Did the update last night, took about 10 minutes. Did not notice any difference or changes thus far.

RaptorsFan,

Which update did you have applied? Was there a description or title available?

Some updates are designed to be make the Uconnect system run smoother and not necessarily add features.

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RaptorsFan,

Which update did you have applied? Was there a description or title available?

Some updates are designed to be make the Uconnect system run smoother and not necessarily add features.

It was the update showing for my vehicle after typing in the VIN # at https://rsur.extra.chrysler.com/rsur/Uconnect.do

From that site, the update title was UCONNECT®8.4_MY12_CTP_RADIO__13_48_46__RE2_RE3_RE6_RB4_RB5_RB6

After downloading, the compressed file was titled 14_48_46_MY12_CTP_RADIO_RE2_RE3_RE6_RB4_RB5_RB6

File name after extraction was CTPMY12.KWI - this is what I put on the USB drive.

Edited by RaptorsFan
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  • 3 weeks later...

The fixes/changes from the mid-September update (2011-2012 models) are:

RB4/RB5/RB6 Radios

· Phone screen buttons intermittently missing.

· Rear view camera screen may be blank.

· Improved rear view camera image.

· Radio presets and parameters returning to defaults.

· AM or FM audio mutes upon start up.

· When playing MP3, iPod or USB songs, the screen will not always display the correct song title.

· Sirius Traffic/Weather Jump button improvement.

· Blind spot monitor chime enhancement.

· Radio Language Translation improvements.

· Navigation Language Translation improvements.

· Disable/Enable traffic announcement feature added (RB4 RB5 RB6).

· Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6).

· Garmin audio enhancements (RB4 RB5 RB6).

· Navigation map enhancements (RB4 RB5 RB6).

· Garmin stuck on loading screen (RB4 RB5 RB6).

· Traffic rerouting and icon enhancements (RB4 RB5 RB6).

· Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive).

· Travel Link showing up as unsubscribed.

· Fuel Station routing issues.

· Heated seat greyed out.

· Navigation icon going backwards.

------------

2013-2014 models (August 2014)

· Radio display screen shows Test Mode.

· Navigation screen locks up or display will be blank.

· Navigation feature lockout disable (International Only).

· Navigation system resets intermittently.

· Translation improvements/corrections.

· System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions.

· Radio system improvements during remote start operation.

· Unable to adjust radio volume using steering wheel switch intermittently.

· Second screen is blank when using split screen function.

2013-2014 models (March 2014)

· Some functionality for Japanese and Korean - keyboard, search, sort and jump.

· Unable to add contacts to the favorite list.

· Unable to dial the phone from the radio, while still able to dial from the phone.

· Unable to delete a cell phone number from the favorite list.

· More space available for phone book entries.

· BlackBerry support for playing songs.

· Reduce ticking noise during CD/USB pause and VR is silent between prompts.

· VR unable to transition from Non-navigation to navigation mode.

· iPod screen is displayed with navigation screen.

· Asian language translation added.

· Highlighted preset continues blinking.

· Takes more then one button press to select preset #10.

· Unable to adjust volume from steering wheel switches.

· Clock adjust pop up message displayed in English rather than current language.

· Can not connect to the phone after it has been disconnect.

· Teleprompter screen shows incomplete text.

· Some functionality for traffic & weather jump button.

· After changing a language and then selecting CDDA of is displayed as a tracking number.

· In Set Date Year only 3 digits are displayed.

· Split map view will not cancel.

· Map screen turns black when driving.

· When in Italian, the destination arrival text will overlap onto the map.

· Does not accept Iraq when commanding Set Target Country.

· Some pop up message characters is displayed with !#.

· Traffic programming slow to start.

------------

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Hi all-

I can probably do this myself, but is there a charge for this update if I roll it in with an oil change at the dealership? Maybe this will finally get rid of my iPod skips. Seems like I may be the only one or one of the few who experience these. I plan to get the service manager involved in my skips issue if this does not fix the problem.

Peace.

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Installed the uconnect update today. Didn't rid my system of the skips/intermittent dropouts. Oh well. Decided to call the uconnect customer service line. They were only limited help. Said that the iPod classic has not been tested with uconnect. WTF? Also said that the presence of m4a files on my iPod may be causing incompatibility issues. What? IDK. Told me to load a USB stick with only mp3 files to see if uconnect still skips. Maybe I'll try this. I think I've lost my interest in pursuing updates or new hardware from the dealer.

Peace.

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  • 4 weeks later...

Hi all-

I can probably do this myself, but is there a charge for this update if I roll it in with an oil change at the dealership? Maybe this will finally get rid of my iPod skips. Seems like I may be the only one or one of the few who experience these. I plan to get the service manager involved in my skips issue if this does not fix the problem.

Peace.

Hi redtomatoman

As you know from reading my posts, I have gone through a lot of radio/nav problems. One of them being that when I request a song, the song is highlighted then skips to the next song, without playing the requested song. It was fixed on the original radio, but after having it replaced because of a navigation problem, the skipping has been an issue on every unit since.

Since there is an update available and I have an oil change scheduled for next month, I will ask them to do the update.

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Hi redtomatoman

As you know from reading my posts, I have gone through a lot of radio/nav problems. One of them being that when I request a song, the song is highlighted then skips to the next song, without playing the requested song. It was fixed on the original radio, but after having it replaced because of a navigation problem, the skipping has been an issue on every unit since.

Since there is an update available and I have an oil change scheduled for next month, I will ask them to do the update.

If you find a solution to the skipping problem, please let us know. I think its just the iPod - uconnect interface. At least I know that its not just my radio so no need to waste time in the service department.

Peace.

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  • 2 weeks later...
  • 1 month later...
  • 2 weeks later...

When I checked my VIN in October it told me that 4 updates were available for my JCUV.

Now the dealer and site say no updates are available, but also the dealer says my system has not been updated.

Question how do I get the latest updates for my dodge in China. I'm using a neutered 8.4N the neutering seems to be in the nav options and I'm thinking it is software related so can an update unlock the neutered features?

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When I checked my VIN in October it told me that 4 updates were available for my JCUV.

Now the dealer and site say no updates are available, but also the dealer says my system has not been updated.

Question how do I get the latest updates for my dodge in China. I'm using a neutered 8.4N the neutering seems to be in the nav options and I'm thinking it is software related so can an update unlock the neutered features?

What I did to update my 2015, is I used a vin from a 2014 that had the same radio. My suggestion is to find an identical year Journey from the US and download that update.

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