Chris Brashears Posted October 1, 2014 Report Share Posted October 1, 2014 I have the 2014 DODGE JOURNEY SXT with built in NAV, there are two error messages stating that the unit cannot load the maps. Now the GPS shows only direction and no details. The dealer states that the whole unit needs to be replaced that there is a short after 14,000 miles. I hope this is not an indicator of the quality as so far I really like the functionality of the car. Quote Link to comment Share on other sites More sharing options...
larryl Posted October 1, 2014 Report Share Posted October 1, 2014 Seems to be a common problem hopefully they fix it Quote Link to comment Share on other sites More sharing options...
bigtsr Posted October 1, 2014 Report Share Posted October 1, 2014 If you read previous posts about this replacing the radio black box is the solution as a number of can verify. Quote Link to comment Share on other sites More sharing options...
Journeyman425 Posted October 2, 2014 Report Share Posted October 2, 2014 The map has become corrupted. The current repair requires a radio replacement. I was just as surprised as you to learn this on my own 2013 Crew. Just had it done last month. I thought for sure that I would be able to load new map data on a flash drive and update the radio accordingly since every other feature worked perfectly. Not so. The repair itself was simple and does not require re-pairing phones as that is done via the telematics module. My radio was backordered and took about three weeks to obtain. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted October 2, 2014 Official Dodge Support Report Share Posted October 2, 2014 I have the 2014 DODGE JOURNEY SXT with built in NAV, there are two error messages stating that the unit cannot load the maps. Now the GPS shows only direction and no details. The dealer states that the whole unit needs to be replaced that there is a short after 14,000 miles. I hope this is not an indicator of the quality as so far I really like the functionality of the car. Sorry you are experiencing this issue. The dealer should be able to repair. Quote Link to comment Share on other sites More sharing options...
Blackout Posted October 2, 2014 Report Share Posted October 2, 2014 Hi Chris, Same thing happened to me buddy in the winter time last year they had to replace the whole touch screen once they do that your preety much golden It sucks but what can you do thats why we got warranty for it :-) Nothing is made like it use to be back in the old days everything now seems to be made cheap Quote Link to comment Share on other sites More sharing options...
Lobitz68 Posted October 3, 2014 Report Share Posted October 3, 2014 Hi Chris, Same thing happened to me buddy in the winter time last year they had to replace the whole touch screen once they do that your preety much golden It sucks but what can you do thats why we got warranty for it :-) Nothing is made like it use to be back in the old days everything now seems to be made cheap I would say that they are cheaply made..."Back in the old days" there was nowhere near as many features and none of the electronics were even slightly complicated. If you want the fancy features, sometimes you have to deal with warranty work. Quote Link to comment Share on other sites More sharing options...
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