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USB no longer seems to be working


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Hello, just wondering if anyone else has had this problem. I have a 2013 journey and up until a few days ago I've been able to connect my ipod through the USB. Lately it hasn't been working for some reason though. When I connect the ipod, it switched to ipod as the audio source, and it is able to pull up my playlist, but it will not play the song. I can cycle through the songs on the ipod, search playlists, etc, but no matter what I do it will not play. Yes, I checked the volume to make sure that's not the issue. I just get a blank line where the time tracking for the song would normally be. I've connected two different ipods and had the same problem with both; I even removed all of the audio and reinstalled it and still no dice.

I tried hooking up my android phone but all I got was 'usb error', but that's always been the case.

Any ideas?

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Did you update to iOS8? My music is on my phone, but now it only plays what it wants to play, and no album artwork displays.

Everything was fine until I updated. Apple says it's not their issue; Uconnect is working on a fix.

Edited by dhh3
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  • Official Dodge Support

Hello, just wondering if anyone else has had this problem. I have a 2013 journey and up until a few days ago I've been able to connect my ipod through the USB. Lately it hasn't been working for some reason though. When I connect the ipod, it switched to ipod as the audio source, and it is able to pull up my playlist, but it will not play the song. I can cycle through the songs on the ipod, search playlists, etc, but no matter what I do it will not play. Yes, I checked the volume to make sure that's not the issue. I just get a blank line where the time tracking for the song would normally be. I've connected two different ipods and had the same problem with both; I even removed all of the audio and reinstalled it and still no dice.

I tried hooking up my android phone but all I got was 'usb error', but that's always been the case.

Any ideas?

Which radio is in your vehicle? Did your radio get any software updates recently?

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