Blackout Posted January 18, 2015 Report Share Posted January 18, 2015 Hey Guys & Girls, Good Evening I took my ride in today for software updates on my ride everything was working great had my iPhone 6 Plus connected to the USB Port all working fine and dandy. Get home shut off the ride go inside come out couple hours later everything still working great phone detecting and charging. Go out to the store shut the ride off come in back in start the ride and the phone is not detecting nor charging I look at the USB PORT and when its working you see a blue light around it but theres no light so I said maybe its the cable go home grab another iPhone cable same thing. Shut off the ride wait a bit try again its working Do you guys think it could be a fuse related issue or a software update issue? Man this is driving me nuts! Need some insight please Quote Link to comment Share on other sites More sharing options...
jkeaton Posted January 18, 2015 Report Share Posted January 18, 2015 Your lucky it worked at all. Many problems reported using iPhones. Quote Link to comment Share on other sites More sharing options...
Blackout Posted January 18, 2015 Author Report Share Posted January 18, 2015 Even if I don't plug a cable in the USB port area doesn't light up that's what's scary I can't figure it out. Everything was working great before the update. Hopefully theres a way we can revert back to the old version firmware see if that helps I don't think its a fuse Quote Link to comment Share on other sites More sharing options...
dhh3 Posted January 18, 2015 Report Share Posted January 18, 2015 The blue light is on all the time so you can find it in the dark. I'm not sure how you would get to the other side, but it probably needs to be plugged in tighter. Quote Link to comment Share on other sites More sharing options...
Blackout Posted January 18, 2015 Author Report Share Posted January 18, 2015 It's not on the light right now I have unplugged and reconnected the cord works intermittently it seems like. When it works all is good when it doesn't nothing Quote Link to comment Share on other sites More sharing options...
Blackout Posted January 18, 2015 Author Report Share Posted January 18, 2015 When the light is off there's no USB connection no matter what you try. Is there a way I can do a complete factory reset maybe thru the UConnect not sure if that would work? Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted January 20, 2015 Official Dodge Support Report Share Posted January 20, 2015 Hey Guys & Girls, Good Evening I took my ride in today for software updates on my ride everything was working great had my iPhone 6 Plus connected to the USB Port all working fine and dandy. Get home shut off the ride go inside come out couple hours later everything still working great phone detecting and charging. Go out to the store shut the ride off come in back in start the ride and the phone is not detecting nor charging I look at the USB PORT and when its working you see a blue light around it but theres no light so I said maybe its the cable go home grab another iPhone cable same thing. Shut off the ride wait a bit try again its working Do you guys think it could be a fuse related issue or a software update issue? Man this is driving me nuts! Need some insight please I am sorry you are experiencing an intermittent issue with the USB port. There is a STAR case S1408000463 that you can have you dealer review if applicable to this issue. Case Number: S1408000463 Release Date: 12/11/2014 Symptom/Vehicle Issue: USB Port Inoperative; Will Not Play Music From Connected Device Journey_SeXT 1 Quote Link to comment Share on other sites More sharing options...
Blackout Posted January 21, 2015 Author Report Share Posted January 21, 2015 Thank you very much I appreciate it! Quote Link to comment Share on other sites More sharing options...
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