Tex Posted January 11, 2018 Report Share Posted January 11, 2018 Hello all, I have a 2009 R/T, my radio has UConnect on it but I can not get it to work, the dealership told me because I do not have the hands free button on my steering wheel that I do not have UConnect. Is this true? Why would it be in the stereo if I don't have it? Thanks all Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted January 11, 2018 Official Dodge Support Report Share Posted January 11, 2018 11 hours ago, Tex said: Hello all, I have a 2009 R/T, my radio has UConnect on it but I can not get it to work, the dealership told me because I do not have the hands free button on my steering wheel that I do not have UConnect. Is this true? Why would it be in the stereo if I don't have it? Thanks all Hi Tex, If you would like to send us a PM with your VIN I'd be happy to confirm what system your vehicle was equipped with from the factory! Andrea Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
OhareFred Posted January 11, 2018 Report Share Posted January 11, 2018 My 09 RT had all the buttons and steering wheel controls and did not have bluetooth. The Bluetooth module was added by the dealer and since I have hands free phone control. Maybe your module went bad. jkeaton 1 Quote Link to comment Share on other sites More sharing options...
Spektyr Posted December 5, 2018 Report Share Posted December 5, 2018 Just an update on my situation: The new module is still working although my Android 7 phone sometimes refuses to connect to it. I usually have to power down the Journey, reboot the phone and and restart to get it to connect. At least it doesn't give me this issue all the time and I don't have to go through the nightmare of replacing the module again . . . . yet. Quote Link to comment Share on other sites More sharing options...
Howitzer Posted February 28, 2021 Report Share Posted February 28, 2021 I bought a used telematics module off eBay (supposedly for my 2012 Dodge Journey), installed it but it didn't rectify my no connection issue. I didn't mount it in place, could this be the reason it still doesn't connect? There is an integral locating pin on the mounting case, should I have mounted the module before testing it? I just left it hanging by the connectors while I tested if it connected or not. See item #1 in attached photo. Quote Link to comment Share on other sites More sharing options...
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