Karlbeer Posted February 24, 2015 Report Share Posted February 24, 2015 Hi all; I'm new to here. I'm having a problem, I took my journey to a hitch shop to have a hitch and wiring installed. Hitch went fine, wiring is ok but when they got to the brake controller they can't seem to find where to hook it up. They called Dodge and they told them what wire to hook to but they say there is no power on that wire. They finally gave up and told me to take it to a dealer. I went to the dealer and they said something about putting a sales code in to turn power on to certain wires, when I asked him if he could put it in he said it probably wouldn't work because Dodge doesn't want you pulling anything that heavy. I said that I was only pulling 2500 lbs and that is what its rated for but you need a brake controller to pull that much legally. In the end he told me to search on the net to see if I could find how to hook it up. Hitch place not much help, Dodge dealer no help. If any one has had any luck hooking up a brake controller on a Dodge Journey 2013 with LED tail lights I would sure like to hear about it. Thanks in advance Quote Link to comment Share on other sites More sharing options...
Lobitz68 Posted February 24, 2015 Report Share Posted February 24, 2015 I believe that the dealer needs to add a service code. The fact that the dealer you went to didn't even try and said it "probably won't work" is a strong signal to take your DJ to a different dealer to get it done. The guy you spoke to is an idiot and the rest of the dealership likely follows suit. dhh3 1 Quote Link to comment Share on other sites More sharing options...
Karlbeer Posted February 25, 2015 Author Report Share Posted February 25, 2015 Thanks for the advice that seems to be everyone's advice so I am going to go back to The dealer and demand that they put the code in to turn on the system Quote Link to comment Share on other sites More sharing options...
Karlbeer Posted March 9, 2015 Author Report Share Posted March 9, 2015 well took my journey in today to have them put the code in and they said couldn't put the code in but charged $84 to say that Quote Link to comment Share on other sites More sharing options...
jkeaton Posted March 9, 2015 Report Share Posted March 9, 2015 And why could they "not put the code in"? Quote Link to comment Share on other sites More sharing options...
Karlbeer Posted March 9, 2015 Author Report Share Posted March 9, 2015 (edited) They said that the software or the computer would not accept it. I'm thinking this will be the last Dodge product I buy. $100,000.00 in vehicles in the last 2 years and no help. Is it only in the USA that they can add the sales code? When I called Chrysler Canada they said that if the dealer said that it cant be done then that is kind of final. Called another dealer and asked them, they said they don't put brake controllers in the journey because it is not supposed to pull anything that heavy. I am starting to get really frustrated with the whole process. Edited March 9, 2015 by Karlbeer Quote Link to comment Share on other sites More sharing options...
Karlbeer Posted March 9, 2015 Author Report Share Posted March 9, 2015 One more question if my journey didn't come with the tow prep is it still possible to add the sales code. That seems to be the reason that they are telling me that it cant be added. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted March 9, 2015 Report Share Posted March 9, 2015 There are several threads on the subject. Search brake controller. Quote Link to comment Share on other sites More sharing options...
Powerz69 Posted March 10, 2015 Report Share Posted March 10, 2015 Called another dealer and asked them, they said they don't put brake controllers in the journey because it is not supposed to pull anything that heavy. This is why I'm wondering why you would need a brake controller also? A trailer with four wheels is required to have one, but that also makes the trailer really heavy. Or I just thought of the newer boats have a 4 wheel trailer is this why you would need one? Quote Link to comment Share on other sites More sharing options...
Lobitz68 Posted March 10, 2015 Report Share Posted March 10, 2015 In Minnesota you aren't required to have brakes until 3500lbs... Of course that doesn't mean that you shouldn't for added piece of mind. Sounds like the dealers in his/her area are morons. I wouldn't buy from them either if they can't perform such a simple task. Quote Link to comment Share on other sites More sharing options...
dhh3 Posted March 10, 2015 Report Share Posted March 10, 2015 Isn't the DJ rated for only 2,500 pounds with the Trailer Prep Group? Quote Link to comment Share on other sites More sharing options...
Karlbeer Posted March 11, 2015 Author Report Share Posted March 11, 2015 In Alberta Canada we are required to have brakes on any trailer over 2000 lbs. plus if I'm towing in the mountains I would just feel safer knowing that the trailer pushing me down the mountain had brakes (: Powerz69 1 Quote Link to comment Share on other sites More sharing options...
Lobitz68 Posted March 11, 2015 Report Share Posted March 11, 2015 Isn't the DJ rated for only 2,500 pounds with the Trailer Prep Group? Yes, but no changes from the previous models rated at 3500lbs makes you wonder... dhh3 1 Quote Link to comment Share on other sites More sharing options...
davea180 Posted March 13, 2015 Report Share Posted March 13, 2015 Search my posts in the hauling section for a mini tutorial. I installed a Prodigy brake controller and I pull (and stop) a 2000# popup just fine. Quote Link to comment Share on other sites More sharing options...
Karlbeer Posted March 15, 2015 Author Report Share Posted March 15, 2015 Yes I found your post. The problem I'm having is there is no power on the dark green/white wire. That's why I think they need to put in the sales code for me to activate that part of the system. Journeyman425 was nice enough to enter the code for me and I went back to the dealer here and they are supposed to hook it up to their computer on Friday hopefully that will solve my power issue. (: Quote Link to comment Share on other sites More sharing options...
cplmadison Posted March 15, 2015 Report Share Posted March 15, 2015 maybe show your Dodge dealer this page: http://www.dodge.com/en/towing_payload/2014/ Only a moron would tell you that you cant tow with a car that big! Quote Link to comment Share on other sites More sharing options...
Karlbeer Posted March 23, 2015 Author Report Share Posted March 23, 2015 Well took my Journey back to the dealer today and they did the reconfiguration on it now it has the code for the trailer package, but still no power on the green/white wire. Now I'm looking to add another brake switch by the brake peddle to feed power to the brake controller. Has any one else done this? Any ideas on what would be the easiest switch to mount there? Quote Link to comment Share on other sites More sharing options...
Karlbeer Posted March 23, 2015 Author Report Share Posted March 23, 2015 I'm going to be close to the maximum for the Journey so about 2500#. The trailer has the electric brakes so I'll figure out some way to hook it up. Sure not like to old day with these new vehicles. Quote Link to comment Share on other sites More sharing options...
john74@swbell.net Posted April 5, 2015 Report Share Posted April 5, 2015 There is another solution to the Brake Controller. This is a wireless unit that you install on the trailer and not in the car https://www.etrailer.com/Brake-Controller/Tekonsha/90250.html Quote Link to comment Share on other sites More sharing options...
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