jeepdaddy65 Posted March 13, 2015 Report Share Posted March 13, 2015 Having problems with my Sirius XM sattelite radio. It is frozen and won't change channels or volume, even the Sirius ID Is not showing. AM and FM work fine. Sirius said it was a hardware problem, vehicle is under warranty, just wondering if anyone else has had this problem. It is a 2014 SXT AWD Quote Link to comment Share on other sites More sharing options...
dhh3 Posted March 14, 2015 Report Share Posted March 14, 2015 Try rebooting your radio. Disconnect the negative terminal on your battery for at least 1/2 hour. If this doesn't work, you will have to replace it. Quote Link to comment Share on other sites More sharing options...
jeepdaddy65 Posted March 14, 2015 Author Report Share Posted March 14, 2015 Thanks for the info, I will try what you suggest. If that doesn't work looks like a trip to the dealer. Thanks Quote Link to comment Share on other sites More sharing options...
dhh3 Posted March 14, 2015 Report Share Posted March 14, 2015 Good thing. Looks like you may still be under warranty. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted March 17, 2015 Official Dodge Support Report Share Posted March 17, 2015 jeepdaddy65, Be sure to keep us posted on whether this works for you or if you will be taking it to the dealership! Quote Link to comment Share on other sites More sharing options...
jeepdaddy65 Posted March 17, 2015 Author Report Share Posted March 17, 2015 Disconnecting the battery worked, had to call sirius xm to resend the signal and get all my channels back. It is under warranty, but I would rather not sit at the dealer all day. Ended up working out ok. Thanks for the advice and help Quote Link to comment Share on other sites More sharing options...
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